Required access: Voxtelesys Portal
A call flow is inactive until it is published, good thing it is quick and easy to publish your call flow!
Once you have added widgets to your Flow and properly configured their properties, you can now publish your Flow for real-world use. When you publish a Flow, a new version of the Flow is created using the current workspace. A version is a read-only snapshot of your Flow that can be used in production. A Flow can have several versions, but only one of them can be live. The live version of a Flow is the version that is used for all future executions of the Flow.
*Disclaimer: You will need to have Voice API enabled on your account to do this you will need to open a ticket with support.
Last Updated: 12/10/2024
If you need to search for your Flow, use the search bar highlighted in blue.
When you click on the edit button you can select "Edit Flow Details" or "Go to Flow Builder".
"Go to Flow Builder" is what you will want to select to publish.
Before a Flow can be published make sure there are no warnings.
If you have warnings then you will need to fix those, if there are no warnings then you can click publish.
Name your Flow version, this will show up in the sidebar on the Flow Builder as well as the main page when looking at all your flows.
Please note: that your account is limited to 25 versions across all Flows, and you will not be able to publish a new version if you have reached this limit. If you require more versions, please contact Support to request an increase in your limit.
Thats it for this tutorial! If this is your first time publishing the Flow, it will ask you to configure the trunk group and settings (tutorial coming soon).
Click on the links below to view more Flow Builder tutorials:
Click on the links below to view tutorials on specific widgets:
Voice
Messaging
Tools
Control
More tutorials coming soon!