Tutorials: Voice Widget: Answer Call

Required access: Voxtelesys Portal

The Answer Call Widget goes under the voice category for the VAST flow builder. For inbound call flows, this widget answers the call. If the call originated via SIP, then a 200 OK is sent to the SIP client. Billing for the call begins once the Answer Call widget is executed. In most flows, the Answer Call widget should be the first executed widget.

*Disclaimer: You will need to have Voice API enabled on your account to do this you will need to open a ticket with support. VAST flow builder is still in BETA please keep this in mind are you create your flow.

Last Updated: 10/17/24

To use the widget simply click and drag it into the builder

Note that naming the widget can help identify it with other tools later on. It is case sensitive, does not accept spaces or dashes

Now, you will want to connect the Answer Call widget as seen below:

Adding the Answer Call widget is completed! To continue the flow, connect more widgets to the opposite end of the Answer Call widget:

Now connect more widgets! Click on the links below to view more tutorials:

Voice

• Answer Call
• Collect Input
• Connect Call
• Hang Up Call
• Pause Call
• Record Voicemail
• Say/Play

Messaging

• Send SMS

Tools

• HTTP Reqeust
• VoXML Redirect

Control

• Conditions
• Set Variables
• Unset Variables