Tutorials: Tool Widget: Translate Text
Required access: Voxtelesys Portal
This widget allows users to input text they would like to be translated during the call. The input text supports liquid templating, and the translated text is saved as a variable that can be used in other widgets. Translation occurs during the call, and users are billed in 100 character intervals based on the translation model they select.
*Disclaimer: You will need to have Voice API enabled on your account to do this you will need to open a ticket with support.
Last Updated: 1/15/25
To use the widget simply click and drag it into the builder
Note that naming the widget can help identify it with other tools later on. It is case sensitive, does not accept spaces or dashes
The Translate Text widget has the following configuration abilities:
Language Model (required)
The type of translation model and vendor to use. Currently we only support Google as a vendor. Text is billed in 100 character intervals and pricing is based on the model selected. Current options include:
- [Google] Large Language Model: use Google’s LLM to translate text. The LLM supports fewer language pairs than the NMT model, but large language models tend to generate more natural sounding translations.
- [Google] Neural Machine Translation: use Google’s NMT model. The NMT model supports many more language pairs, but may not be as natural sounding as a LLM. This model also supports input language auto detection.
Translate From (required)
The language to translate from. The input text should be typed in this language. Automatic language detection is only supported if the user chooses to use the NMT model.
Translate To (required)
The language to translate to.
Text (required)
The text to be translated. The translated text is stored in a variable that can be used in different widgets.
The Translate Text widget has the following transition capabilites:
Completed
Activated when execution of the Subflow is completed.
Failed
Activated when the Subflow is unable to be executed. This can occur when the Subflow or its version has been deleted or if the Subflow is nested within another Subflow.
Now, you will want to connect the Translate Text widget.
Adding the Translate Text widget is completed!
To continue the flow, connect more widgets to the opposite end of the Translate Text widget.
Now connect more widgets! Click on the links below to view more tutorials:
Voice
Messaging
Tools
Control
