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Stay connected with the latest trends, innovations, and insider insights in the world of telecommunications through the Voxtelesys blog, your gateway to a more connected future

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Popular Blogs

2024: A Year of Growth & Excellence for the Voxtelesys Support Team
Support
Business Solutions
3CX
2024: A Year of Growth & Excellence for the Voxtelesys Support TeamAt Voxtelesys, we pride ourselves on delivering unmatched support to our customers. In 2024, we took bold steps to enhance our support team, ensuring that our clients receive the expertise and assistance they need when they need it. With a focus on growth, certification, and strategic restructuring, our team is now better equipped than ever to deliver exceptional service. Learn More
3CX Version 20
Call Center
SMB
PBX
3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More
Introducing the missio™ Email Builder: Precision, Power, and Personalization
Canvas
Email
missio
Introducing the missio™ Email Builder: Precision, Power, and PersonalizationIf email is one of your most important communication channels, why settle for tools that slow you down or limit what you can do? The new Missio™ Email Builder is designed to give you complete control over how your emails look, behave, and connect with your data—without compromising on compliance or performance. Learn More

All Blogs

3cx ai upgrade business phones larger thumbnail
BLOG
3CX
Upgrade Your Business Phones with 3CX AI & OpenAIStandard phone systems just pass calls along. By upgrading to the 3CX AI Edition and linking your own OpenAI account, your phone system acts like an actual assistant—handling routine work, taking smart notes, and saving your team hours of manual labor.
AI personal assistant larger blog thumbnail
BLOG
3CX
3CX AI Personal AssistantIf your team is constantly interrupted by low-value phone calls, the 3CX AI Virtual Personal Assistant acts as a buffer. It handles your inbound calls, answers questions using your company data, and screens out the noise so you can focus on work. Here is what it does for your business:
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BLOG
missio
Canvas
Introducing Capture: Build Smarter, More Conversational Data Collection in missio™ CanvasCustomer communication should do more than deliver a message. It should make it easy for recipients to respond, provide information, and complete important tasks. That is why Voxtelesys is introducing Capture, a new data-collection capability available through missio™ Canvas and the Capture Builder.
RCS and BCID Large Blog Thumbnail
BLOG
Calling
RCS
RCS and Branded Caller ID: Building Trust Across Every Customer ConversationCustomers are increasingly cautious about answering calls and opening messages from unfamiliar numbers. Spam, spoofing, phishing, and inconsistent caller information have trained consumers to hesitate, even when the communication is legitimate and important.
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BLOG
3CX
Best Practices for Configuring OpenAI with 3CX AIA sloppy setup can lead to security vulnerabilities, runaway costs, and chaotic troubleshooting. To keep your communication infrastructure secure, predictable, and easy to manage, here are three essential best practices for configuring OpenAI with 3CX.
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BLOG
3CX
OpenAI Best Practices: Tips and Tricks for 3CX AI Agents3CX is actively integrating OpenAI into the 3CX PBX solution to power real-time AI Agents. However, even though 3CX is making it easier than ever to integrate AI into your workflow, you still need a great blueprint to fully take advantage of these features. To build highly effective AI Agents for your business, it is crucial to follow best practices that minimize setup time, optimize performance, and elevate the customer experience.
blog Thumbnail for recent updates in the Voxtelesys Portal
BLOG
Canvas
missio
BYOC
Recent Updates in the Voxtelesys PortalThe Voxtelesys Portal continues to expand, with new channels, tools, and controls added across the missio platform. From richer messaging and conversational data collection to workspace improvements and greater flexibility over your carrier environment, here is a look at what is new.
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BLOG
General
Voxtelesys Announces Leadership Transitions to Support Continued GrowthVoxtelesys is proud to announce a series of strategic leadership transitions designed to position the company for continued success as we expand our communications platform and deepen our partnerships across enterprise, utilities, and public-sector markets.
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BLOG
Business Solutions
Portal
Stop Quoting Headaches: Introducing Our New Agent & Reseller Quoting Application!Are you tired of the time-consuming and error-prone process of generating quotes? Do you struggle to keep track of proposals and follow-ups? We hear you. That's why we're thrilled to announce the launch of our brand-new Quoting Application, now available in your agent and reseller portal! This powerful new tool is designed to streamline your sales process, empower you to send accurate quotes with confidence, and ultimately help you close more deals.
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BLOG
CCaaS
3CX
Canvas
Transforming Contact Centers with 3CX as a CCaaS and VoxtelesysThe modern contact center landscape demands agility, intelligence, and seamless integrations. As businesses shift toward cloud-based solutions, 3CX emerges as a powerful Contact Center as a Service (CCaaS) platform, offering unmatched flexibility and cost savings. When combined with Voxtelesys’ advanced telecom solutions—including AI-powered call support, missio™ Canvas, and Microsoft Teams Direct Routing—3CX becomes an all-in-one communication powerhouse for businesses seeking to optimize their customer interactions.
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BLOG
Canvas
Email
missio
Introducing the missio™ Email Builder: Precision, Power, and PersonalizationIf email is one of your most important communication channels, why settle for tools that slow you down or limit what you can do? The new Missio™ Email Builder is designed to give you complete control over how your emails look, behave, and connect with your data—without compromising on compliance or performance.
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BLOG
10DLC
TCR
SMS
Tired of 10DLC Delays? Here’s How Voxtelesys Gets You Messaging FasterIf you’ve recently tried registering for 10DLC messaging, you’re likely familiar with the challenges: Long approval times, Unanswered support requests, Weeks of delays with no ability to send outbound SMS or MMS. You’re not alone. Many businesses come to Voxtelesys after facing roadblocks with other providers.