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Stay connected with the latest trends, innovations, and insider insights in the world of telecommunications through the Voxtelesys blog, your gateway to a more connected future

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Popular Blogs

2024: A Year of Growth & Excellence for the Voxtelesys Support Team
Support
Business Solutions
3CX
2024: A Year of Growth & Excellence for the Voxtelesys Support TeamAt Voxtelesys, we pride ourselves on delivering unmatched support to our customers. In 2024, we took bold steps to enhance our support team, ensuring that our clients receive the expertise and assistance they need when they need it. With a focus on growth, certification, and strategic restructuring, our team is now better equipped than ever to deliver exceptional service. Learn More
3CX Version 20
Call Center
SMB
PBX
3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More
Introducing the missio™ Email Builder: Precision, Power, and Personalization
Canvas
Email
missio
Introducing the missio™ Email Builder: Precision, Power, and PersonalizationIf email is one of your most important communication channels, why settle for tools that slow you down or limit what you can do? The new Missio™ Email Builder is designed to give you complete control over how your emails look, behave, and connect with your data—without compromising on compliance or performance. Learn More

All Blogs

Configuring open AI best practices blog thumbnail
BLOG
3CX
Best Practices for Configuring OpenAI with 3CX AIA sloppy setup can lead to security vulnerabilities, runaway costs, and chaotic troubleshooting. To keep your communication infrastructure secure, predictable, and easy to manage, here are three essential best practices for configuring OpenAI with 3CX.
Open AI Best Practices Blog Thumbnail
BLOG
3CX
OpenAI Best Practices: Tips and Tricks for 3CX AI Agents3CX is actively integrating OpenAI into the 3CX PBX solution to power real-time AI Agents. However, even though 3CX is making it easier than ever to integrate AI into your workflow, you still need a great blueprint to fully take advantage of these features. To build highly effective AI Agents for your business, it is crucial to follow best practices that minimize setup time, optimize performance, and elevate the customer experience.
blog Thumbnail for recent updates in the Voxtelesys Portal
BLOG
Canvas
missio
BYOC
Recent Updates in the Voxtelesys PortalThe Voxtelesys Portal continues to expand, with new channels, tools, and controls added across the missio platform. From richer messaging and conversational data collection to workspace improvements and greater flexibility over your carrier environment, here is a look at what is new.
Leadership Transitions blog thumbnail
BLOG
General
Voxtelesys Announces Leadership Transitions to Support Continued GrowthVoxtelesys is proud to announce a series of strategic leadership transitions designed to position the company for continued success as we expand our communications platform and deepen our partnerships across enterprise, utilities, and public-sector markets.
agent and reseller quoting thumbnail
BLOG
Business Solutions
Portal
Stop Quoting Headaches: Introducing Our New Agent & Reseller Quoting Application!Are you tired of the time-consuming and error-prone process of generating quotes? Do you struggle to keep track of proposals and follow-ups? We hear you. That's why we're thrilled to announce the launch of our brand-new Quoting Application, now available in your agent and reseller portal! This powerful new tool is designed to streamline your sales process, empower you to send accurate quotes with confidence, and ultimately help you close more deals.
3cx ccaas blog thumbnail
BLOG
CCaaS
3CX
Canvas
Transforming Contact Centers with 3CX as a CCaaS and VoxtelesysThe modern contact center landscape demands agility, intelligence, and seamless integrations. As businesses shift toward cloud-based solutions, 3CX emerges as a powerful Contact Center as a Service (CCaaS) platform, offering unmatched flexibility and cost savings. When combined with Voxtelesys’ advanced telecom solutions—including AI-powered call support, missio™ Canvas, and Microsoft Teams Direct Routing—3CX becomes an all-in-one communication powerhouse for businesses seeking to optimize their customer interactions.
blog thumbnail
BLOG
Canvas
Email
missio
Introducing the missio™ Email Builder: Precision, Power, and PersonalizationIf email is one of your most important communication channels, why settle for tools that slow you down or limit what you can do? The new Missio™ Email Builder is designed to give you complete control over how your emails look, behave, and connect with your data—without compromising on compliance or performance.
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BLOG
10DLC
TCR
SMS
Tired of 10DLC Delays? Here’s How Voxtelesys Gets You Messaging FasterIf you’ve recently tried registering for 10DLC messaging, you’re likely familiar with the challenges: Long approval times, Unanswered support requests, Weeks of delays with no ability to send outbound SMS or MMS. You’re not alone. Many businesses come to Voxtelesys after facing roadblocks with other providers.
voxml thumbnail
BLOG
Canvas
missio
Introducing VoXML Pay: Secure Payment Processing in missio™ Canvas & APIVoxtelesys continues to enhance missio™ Canvas' and missio™ AT API's capabilities, making it easier than ever to build dynamic, secure, and efficient call flows. With the introduction of the VoXML Pay widget, businesses can now integrate secure payment processing directly into their automated voice workflows, ensuring seamless transactions while maintaining compliance with PCI DSS security standards.
3cx agent license management thumbnail
BLOG
Portal
3CX
Calling
3CX License Management in the Voxtelesys Portal for AgentsWe're excited to announce the launch of 3CX License Management in the Voxtelesys Portal for Agents! Now, agents can easily view, renew, and upgrade their customers' 3CX licenses, submit purchase requests, and directly manage licenses up to 32SC—all within a streamlined, user-friendly interface. With flexible payment options and built-in approval workflows, agents can efficiently handle licensing needs while ensuring seamless service for their customers. Log in to the Voxtelesys Portal today and take control of your 3CX licensing like never before!
license management thumbnail
BLOG
3CX
Portal
Voxtelesys Portal: Your Central Hub for 3CX LicensingManaging your 3CX licenses has never been easier with the Voxtelesys Portal! Under the 3CX Licensing tab, customers gain full visibility into their active licenses, including expiration dates, license types, and renewal options. With seamless functionality, customers with a credit card on file can renew licenses instantly, while those without can submit upgrade or purchase requests for support to process. Additionally, customers working with an agent can approve or reject purchase requests directly in the portal. Take control of your licensing today with the Voxtelesys Portal, ensuring a hassle-free experience and uninterrupted service!
translate text widget thumbnail
BLOG
Canvas
missio
Effortless Real-Time Translation with missio™ CanvasThe new Translate Text widget in missio™ Canvas simplifies real-time translation during calls. Just input the text you want translated, and the widget does the rest—seamlessly transforming your call flows into multilingual communication hubs.