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General Tutorials
RCS Platform Behavior Differences
TUTORIALRCS Platform Behavior DifferencesRCS messages appear differently on Android and iOS devices. Differences include rich card size and orientation, contact page visibility, carousel appearance, and button and action behavior. The sections below explain specific differences and recommended practices.
RCS
RCS Widget: Send & Wait for Reply
TUTORIALRCS Widget: Send & Wait for ReplyThe Send RCS and Wait for Reply widget sends an RCS message, then waits for a reply from the recipient. Send interactive RCS messages with text and selectable replies or actions from a registered sender. Replies and actions are displayed chronologically based on how they are configured in the widget settings. Please note that this widget is not supported for Flows executed from inbound or outbound calls.
Widget
Canvas
RCS Widget: Send Message
TUTORIALRCS Widget: Send Message The Send RCS Message Widget goes under the RCS category in missio™ Canvas. The RCS Send Message Widget sends interactive RCS messages with text and selectable replies or actions from a registered sender. Additionally, RCS messages can include actions/suggested replies, which are interactive buttons displayed with an RCS message.
Widget
Canvas
missio™: Campaign Management
TUTORIALmissio™: Campaign ManagementLearn how to use missio™ Campaign Management in the Voxtelesys Portal. Keywords: missio, Campaign Management, Campaign, Job, List Mapping, csv, Channels, Variable, Recipient, Voice, Messaging, Email
missio
missio™: Reporting
TUTORIALmissio™: Reporting Learn how to access and generate reports for missio™. Keywords: missio™ Reporting, Campaign Reports, Generate Reports, View Reports, CSV Reports, Campaign Job Report, Campaign Performance, Completed Jobs, Failed Jobs, Reporting Permissions, Date Range
missio
Bring Your Own Carrier (BYOC) Setup Guide
TUTORIALBring Your Own Carrier (BYOC) Setup GuideLearn how to use Bring Your Own Carrier (BYOC) in the Voxtelesys Portal. Bring Your Own Carrier (BYOC) allows you to connect your existing telecom provider to our platform for flexible, cost-effective call routing and management. Keywords: Bring Your Own Carrier, BYOC Setup, BYOC Configuration, BYOC Trunk, Route Profile, Access Control List (ACL), IP Address, Origination Policies, Network Configuration, Termination Domain, SIP Domain, From Domain
BYOC
Origination Policies for BYOC
TUTORIALOrigination Policies for BYOC
Origination Policies are used to route traffic from Voxtelesys to an endpoint of your choice. You can create an Orgination policy when creating a new Bring Your Own Carrier (BYOC) Trunk. The Origination Policies table can be used to manage, edit, and create new or existing origination policies. Keywords: Bring Your Own Carrier, BYOC, Origination Policies, Origination Policy, Origination Targets, Origination URI
BYOC
Network Configuration for BYOC
TUTORIALNetwork Configuration for BYOCManage SIP domains and IP access controls for your BYOC trunks in Network Configuration. SIP Domains are used to route traffic from your infrastructure to Voxtelesys. IP Address Access Control Lists allow you to control the IP addresses that can send traffic to a SIP domain. Keywords: Bring Your Own Carrier, BYOC, Network Configuration, SIP Domain, Termination Domain, IP Address ACL, IP Address Access Control Lists
BYOC
10DLC Registration– Brand 2 Factor Authentication (2FA)
TUTORIAL10DLC Registration– Brand 2 Factor Authentication (2FA)Learn how to verify your brand using Brand 2FA Authentication for TCR. Please note, this process is currently only required for Public-Profit Brands.
10DLC
TCR
How to Set Outbound Caller Name (CNAM)
TUTORIALHow to Set Outbound Caller Name (CNAM)Learn how to set outbound caller name in the Voxtelesys Portal. Navigate to the Numbers tab in the Voxtelesys Portal, edit the desired phone number, enable outbound CNAM, enter an Outbound Caller Name, and confirm changes.
Portal
How to Create an Email Template in the Voxtelesys Portal
TUTORIALHow to Create an Email Template in the Voxtelesys PortalLearn how to create an email template using the email builder in the Voxtelesys Portal.
Portal
Email
missio
Email Domain Management
TUTORIALEmail Domain ManagementLearn how to manage your domains with email domain management in the Voxtelesys Portal. To send emails, users must first verify their email domain. Users can add email domains through the Portal’s Email Domains page. Users must add a domain before verifying it.
Portal
