Required access: Voxtelesys Portal
This widget is used to record voicemail audio from the caller. The Record Voicemail widget gets a little more involved than other widgets but it's still easy to use, it will record the voicemail and POST it to your URL, or you can store it and grab the recording with a GET command.
*Disclaimer: You will need to have Voice API enabled on your account to do this you will need to open a ticket with support.
Last Updated: 9/29/25
To use the widget simply click and drag it into the canvas.
Note that naming the widget can help identify it with other tools later on. It is case sensitive, does not accept spaces or dashes
The Record Voicemail widget has the following configuration abilities.
Timeout
The time in seconds of silence to wait before ending the recording.
Finish on Key(s)
Key(s) that will end the recording.
Max Length
The maximum length of the recording in seconds.
Play Beep
Play a beep before recording starts.
Recording Status Callback URL
A URL to send callbacks to when the status of the recording changes.
Recording Status Callback Method
Options are POST or GET
Now, you will want to connect the Record Voicemail widget.
Adding the Record Voicemail widget is completed!
To continue the flow, connect more widgets to the opposite end of the Record Voicemail widget.
Now connect more widgets!
For step-by-step guidance on configuring widgets across Voice, Messaging, RCS, Capture, Controls, and Tools, check out our Widget Tutorials
