Customers are billed monthly, some services done through the portal might require a payment to process.
How quickly can I scale my service up or down?
Most of your services are modifiable through the customer portal. If you encounter difficulty finding or updating a service, open a support ticket. Our team typically responds within an hour.
Do you have dedicated customer support for my plan?
All Voxtelesys accounts have support included in their voice, messaging, and fax. PBX/phone system support is an add-on from Voxtelesys.
Do you offer customer support and technical assistance?
Yes, Voxtelesys offers a support plan for 3CX customers.