Tutorials: missio™ Canvas Basics

missio™ Canvas is a powerful no-code IVR/Call flow tool!

Introduction

Required access: Voxtelesys Portal

missio™ Canvas is a powerful no-code IVR/Call flow tool!

Why would you want to use Canvas? That's easy! missio™ Canvas is an intuitive, low/no-code user interface for building and managing communication Flows. It enables everyone, even those who lack a technical background, to design sophisticated customer interactions without writing a single line of code.

With missio™ Canvas, you can:

Design communication flows to be executed when an inbound or outbound call is created
Drag and drop a variety of widgets onto the Flow to create tailored customer experiences
Integrate with a variety of services, such as recordings and SMS messages
Set variables for dynamically populating fields such as text-to-speech
Control the steps of a Flow using conditional statements
Manage and deploy versions of a Flow

missio™ Canvas is easy to use, but a strong understanding of its features is key to mastering it!

We have guides on creating, editing, publishing, etc., so this guide is going to cover just the basics of the Canvas landing page.

*Disclaimer: You will need to have Voice API enabled on your account, to do this open a Support Ticket.

Last Updated: 8/21/2026

Navigate to Canvas

image of canvas tab on sidebar

Navigate to the Canvas landing page which is located in the "Products" category.

Canvas Landing Page

On the Canvas landing page you have the ability to create and manage Flows:

Flow Name: This is the name you picked when you created your Flow, this can be changed anytime.
Description: You can give you Flow a description to later help identify it, this can be changed anytime.
GUID: A unique ID for identifying a Flow.
Environments The environments currenly assigned to published versions.
Created At: When the Flow was created.
Updated At: When the Flow was last modified.
Actions: Duplicate, edit, or delete your flow.

canvas landing page

Billing

Every time your Flow is executed, your account will be billed for one Flow execution.

Inbound Calls: for Inbound Calls using a Flow, these charges will be associated with the service trunk group of the Voice API Profile that was utilized.

Outbound Calls: for Outbound Calls using a Flow, the charges will be associated with the service trunk group of the API token used for HTTP requests to the Voice API.

See our Missio™ Canvas page for more pricing details.

Start Building!

That's it! Now that you know the basic's you can start building and learning more about missio™ Canvas. To get started, please continue to: Create a New Flow

Click on the links below to view more Canvas tutorials:

General Flow Tutorials

For step-by-step guidance on configuring widgets across Voice, Messaging, RCS, Capture, Controls, and Tools, check out our Widget Tutorials

Tutorials: missio™ Canvas Basics

Support

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