Learning Hub / Tutorials / Voxtelesys / missio™ Canvas Basics FAQs

Tutorials: missio™ Canvas Basics

missio™ Canvas is a powerful no-code IVR/Call flow tool!

Step : Introduction

Required access: Voxtelesys Portal

missio™ Canvas is a powerful no-code IVR/Call flow tool!

Why would you want to use Canvas? That's easy! missio™ Canvas is an intuitive, low/no-code user interface for building and managing communication flows. It enables everyone, even those who lack a technical background, to design sophisticated customer interactions without writing a single line of code.

With missio™ Canvas, you can:

Design communication flows to be executed when an inbound or outbound call is created
Drag and drop a variety of widgets onto the Flow to create tailored customer experiences
Integrate with a variety of services, such as recordings and SMS messages
Set variables for dynamically populating fields such as text-to-speech
Control the steps of a Flow using conditional statements
Manage and deploy versions of a Flow

missio™ Canvas is easy to use, but a strong understanding of its features is key to mastering it!

We have on creating, editing, publishing, etc., so this guide is going to cover just the basics of the Canvas landing page.

*Disclaimer: You will need to have Voice API enabled on your account to do this you will need to open a ticket with support.

Last Updated: 9/29/2025

Step : Navigate to Canvas

image of canvas tab on sidebar

Navigate to the Canvas landing page. You can go to Canvas from the portal sidebar or by using the quick link

Step : Canvas Landing Page

On the Canvas landing page you have the ability to create and manage flows:

Flow Name: This is the name you picked when you created your flow, this can be changed anytime
Description: You can give you flow a description to later help identify it, this can be changed anytime
GUID: A unique ID for identifying a Flow
Live Version: Once your flow is published you will name the version that is live, next time you publish this will be overridden
Create at: When the flow was created
Updated at: When the flow was last modified
Actions: Duplicate, edit, or delete your flow

Canvas landing page

Step : Billing

Every time your Flow is executed, your account will be billed for one Flow execution.

For Inbound Calls using a Flow, these charges will be associated with the service trunk group of the Voice API Profile that was utilized.

Outbound Calls using a Flow, the charges will be associated with the service trunk group of the API token used for HTTP requests to the Voice API.

See our Missio™ Canvas page for more pricing details.

Step : Start Building!

That's it! Now that you know the basic's you can start building and learning more about missio™ Canvas. To get started, please continue to:

General Flow Tutorials