Tutorials: Create a New Flow

Required access: Voxtelesys Portal

Let's go over creating and editing your flows, Voxtelesys makes it a breeze with the flow building built right into our portal!

*Disclaimer: You will need to have Voice API enabled on your account to do this you will need to open a ticket with support.

Last Updated: 12/3/2024

You can navigate to the Flow Builder from the sidebar of the portal

Click “+ Create a New Flow."

Fill out fields and click “Continue”

• Flow Name: The name of the Flow. This will be used when selecting your Flow from dropdown selects.
• Description: The description of the Flow.

Select how you want to start the flow. There are three ways you can start a Flow: Build from Scratch, Templates, and Import from JSON:

Build from Scratch: will give you a blank template field to build your Flow:

Simple Call Forwarding: Template will open a basic Flow example of a call forward; and give you the first three steps to forward an incoming call:

Import from JSON: will let you import an already existing Flow to edit in our tool:

Click "Confirm"

That's it you can now start building and designing your call Flow!

Click on the links below to view more Flow Builder tutorials:

• Flow Builder Basics

Click on the links below to view tutorials on specific widgets:

Voice

• Answer Call
• Collect Input
• Connect Call
• Hang Up Call
• Pause Call
• Record Voicemail
• Say/Play

Messaging

• Send SMS

Tools

• HTTP Reqeust
• VoXML Redirect

Control

• Conditions
• Set Variables
• Unset Variables

More tutorials coming soon!