Tutorials: Voice Widget: Connect Call

Required access: Voxtelesys Portal

The connect call widget is straightforward, it will connect or forward the call!

Connect call can be used to transfer your call to a PBX, mobile phone, answering service, etc. This widget allows the user to bridge an in-progress call with another user via the PSTN. The result of the call connection is saved to a call variable: .status.

*Disclaimer: You will need to have Voice API enabled on your account to do this you will need to open a ticket with support. VAST flow builder is still in BETA please keep this in mind are you create your flow.

Last Updated: 10/17/24

To use the widget simply click and drag it into the builder

Note that naming the widget can help identify it with other tools later on. It is case sensitive, does not accept spaces or dashes

The Connect Call widget has the following configuration abilities:

To

The phone number to connect the call to.

Caller ID

The phone number to display as the caller ID. You can select from the numbers on your trunk.

Timeout

The time in seconds to wait for the call to be answered.

Time limit

The maximum duration of the call in seconds.

Ring Tone

Each country can have a unique ringtone, select which works best for you.

Record

You can record the calls from varying options, click the drop-down to see.

Answer On Bridge

Answers the current call before connecting to the dialed number.

Hangup On Star

Hang up the call when the caller presses the '*' key.

Now connect more widgets! Click on the links below to view more tutorials:

Voice

• Answer Call
• Collect Input
• Connect Call
• Hang Up Call
• Pause Call
• Record Voicemail
• Say/Play

Messaging

• Send SMS

Tools

• HTTP Reqeust
• VoXML Redirect

Control

• Conditions
• Set Variables
• Unset Variables