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Navigating 10DLC Compliance with Voxtelesys: Everything You Need to Know

Navigating 10DLC Compliance with Voxtelesys: Everything You Need to Know

10DLC
Compliance
SMS
Navigating 10DLC Compliance with Voxtelesys: Everything You Need to KnowIn business messaging, ensuring compliance and maintaining high-quality customer communication is more critical than ever. One of the most significant developments in this space is 10DLC (10-digit Long Code) for SMS messaging, which enables businesses to send messages through local phone numbers. Voxtelesys is here to guide you through the process, ensuring your business adheres to all the necessary regulations and maximizes the benefits of 10DLC. Learn More
Case Study: Revolutionizing Call Flow Automation for Non-IOU Utilities with VAST Flow Builder

Case Study: Revolutionizing Call Flow Automation for Non-IOU Utilities with VAST Flow Builder

Calling
IT Integration
Business Solutions
Case Study: Revolutionizing Call Flow Automation for Non-IOU Utilities with VAST Flow BuilderEfficient and adaptable call flow automation is paramount in the evolving utility sector. As non-IOU utilities face increasing regulatory demands and pressure to enhance service reliability, leveraging cutting-edge technology becomes essential. Enter the VAST Flow Builder—a revolutionary tool to simplify and streamline complex telecommunication processes, empowering utilities to maintain a competitive edge. Learn More
Case Study: Enhancing Emergency Communication for East Coast IOU Utilities with Voxtelesys Solutions

Case Study: Enhancing Emergency Communication for East Coast IOU Utilities with Voxtelesys Solutions

IT Integration
Messaging
10DLC
Case Study: Enhancing Emergency Communication for East Coast IOU Utilities with Voxtelesys SolutionsFor major East Coast IOU (Investor-Owned Utility) utilities, communicating quickly and effectively during weather emergencies and peak load events is critical. With the growing frequency of extreme weather conditions and increasing energy demands, utilities must have robust communication systems to keep customers informed and maintain grid stability. Voxtelesys offers a suite of solutions, including VoxVoice VoXML, VoxSMS, and Voice 10DLC SMS/MMS Email, designed to deliver large-scale, reliable communication when needed most. Learn More

Popular Blogs

3CX Version 20

3CX Version 20

Call Center
SMB
PBX
3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX
911
Calling
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration3CX is leading the telecommunications industry with its new release, v20, which features an innovative integration of Dynamic E911. The main change in this update is that 3CX has decided to use geo-routing headers. This move simplifies the process and enhances the reliability and efficiency of emergency call routing. Learn More
Case Study: Enhancing Emergency Communication for East Coast IOU Utilities with Voxtelesys Solutions

Case Study: Enhancing Emergency Communication for East Coast IOU Utilities with Voxtelesys Solutions

IT Integration
Messaging
10DLC
Case Study: Enhancing Emergency Communication for East Coast IOU Utilities with Voxtelesys SolutionsFor major East Coast IOU (Investor-Owned Utility) utilities, communicating quickly and effectively during weather emergencies and peak load events is critical. With the growing frequency of extreme weather conditions and increasing energy demands, utilities must have robust communication systems to keep customers informed and maintain grid stability. Voxtelesys offers a suite of solutions, including VoxVoice VoXML, VoxSMS, and Voice 10DLC SMS/MMS Email, designed to deliver large-scale, reliable communication when needed most. Learn More
Home / Learning Hub / Blogs / Voxtelesys Portal: Setup & Use Made EasyFAQs
Voxtelesys Portal: Setup & Use Made Easy
Portal
Support

This guide outlines essential steps to get you up and running with Voxtelesys, from account setup to managing services and resources. Follow these tutorials in order for a seamless experience:


1. Getting Started with Voxtelesys

Learn how to navigate the Voxtelesys Portal, configure your account, and set up security measures.

Tutorial: Login and Account Setup


2. Porting Your Existing Numbers

This tutorial guides you through transferring your current phone numbers to Voxtelesys for a smooth transition.

Tutorial: Submit a Port Request


3. Need Help? Open a Support Ticket

This helps you submit support requests directly to the Voxtelesys team for any questions or troubleshooting.

Tutorial: How to Open Support Tickets


4. Manage Your Team with User Management

Grant appropriate access levels to team members and manage user permissions within your account.

Tutorial: User Management


5. Control Your Caller ID

Ensure your business name and contact information appear correctly when making calls by setting up your Caller ID.

Tutorial: CNAM Setup (Caller ID)


6. Acquire New Phone Numbers

Explore different phone number options and purchase the ideal lines for your business communication needs.

Tutorial: Order/Add DIDs


7. Ensure Emergency Response Readiness

Set up E911 service for your Voxtelesys numbers to guarantee emergency calls reach the right location.

Tutorial: Add E911


8. Embrace Fax to Email Convenience

Learn how to convert incoming faxes directly to email for easy access and digital workflows.

Tutorial: How to Set Up Fax-to-Email


9. Identify and Manage Spam

Understand how to recognize and handle potential spam calls and messages within your Voxtelesys account.

Tutorial: Spam or Potential Spam?


10. Stay Financially Informed

Access and review your Voxtelesys invoices to track charges and manage your account budget effectively.

Tutorial: View Invoices


11. Analyze Call Performance

Monitor and analyze detailed call records to assess your communication patterns and optimize efficiency.

Tutorial: View Call Records


12. Track Text Message Activity

View detailed records of your SMS and MMS messages sent and received, providing valuable insights.

Tutorial: View Message Records


13. Secure Your Communication Channels

Add authorized IP addresses for additional security and control over accessing your Voxtelesys services.

Tutorial: Add IP Address


14. Route Calls Efficiently

Optimize call routing and distribution to ensure calls reach the right destinations seamlessly.

Tutorial: DID/Number Routing


Remember, this is just a starting point. Voxtelesys offers a wide range of features and capabilities. Explore their website and support resources to discover more ways to customize and leverage their platform for your specific business needs. If you have any questions contact us today.

Good luck with your Voxtelesys journey!


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