Voxtelesys Portal | Add IP Address

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  • Voxtelesys Portal | Add IP Address
  • Voxtelesys Portal | Add IP Address



    1. Log in to the Voxtelesys Portal

    Go to the Voxtelesys Portal and log in.

    2. SIP Trunks

    3. Open up the Egress Trunk Type > IP Addresses > +

    Open up the Egress Trunk Type. Select IP Addresses and click on the green + sign.

    • Your egress trunk is used for outbound calling.

    4. Add IP Information

    • IP: Your static public IP address
    • Tech Prefix: None by default, if you want to prefix for another trunk you can add it here.
    • Enabled: Check this option.

    • Approve Ticket:

    5. Open Up the Ingress Trunk Type > Routing > +

    If you want your incoming calls to also use this IP address, you will need to update the Ingress trunk as well, see below.

    • Your ingress trunk is used for inbound calling, your ingress trunk may have multiple routes so make sure you are on the correct route.

    6. Add Routes

    • Priority: Adjust the priority of this route.
    • Destination Type: Customer IP
    • Destination: Your static public IP address

    7. Adjust the Priority

    Click on the Edit priorities button.

    You can change the Customer IP's position with the priority drop down to change how Voxtelesys reaches you! Click on Confirm Changes to complete the process.


    More Voxtelesys Portal Guides here!

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