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Tired of 10DLC Delays? Here’s How Voxtelesys Gets You Messaging Faster

Tired of 10DLC Delays? Here’s How Voxtelesys Gets You Messaging Faster

10DLC
TCR
SMS
Tired of 10DLC Delays? Here’s How Voxtelesys Gets You Messaging FasterIf you’ve recently tried registering for 10DLC messaging, you’re likely familiar with the challenges: Long approval times, Unanswered support requests, Weeks of delays with no ability to send outbound SMS or MMS. You’re not alone. Many businesses come to Voxtelesys after facing roadblocks with other providers. Learn More
Introducing the Omnicast Email Builder: Precision, Power, and Personalization

Introducing the Omnicast Email Builder: Precision, Power, and Personalization

Business Solutions
Flow Builder
Introducing the Omnicast Email Builder: Precision, Power, and PersonalizationIf email is one of your most important communication channels, why settle for tools that slow you down or limit what you can do? The new Omnicast Email Builder is designed to give you complete control over how your emails look, behave, and connect with your data—without compromising on compliance or performance. Learn More
Introducing VoXML Pay: Secure Payment Processing in VAST Flow Builder & API

Introducing VoXML Pay: Secure Payment Processing in VAST Flow Builder & API

Flow Builder
Business Solutions
Calling
Introducing VoXML Pay: Secure Payment Processing in VAST Flow Builder & APIVoxtelesys continues to enhance VAST Flow Builder's and VAST API's capabilities, making it easier than ever to build dynamic, secure, and efficient call flows. With the introduction of the VoXML Pay widget, businesses can now integrate secure payment processing directly into their automated voice workflows, ensuring seamless transactions while maintaining compliance with PCI DSS security standards. Learn More

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2024: A Year of Growth & Excellence for the Voxtelesys Support Team

2024: A Year of Growth & Excellence for the Voxtelesys Support Team

Support
Business Solutions
3CX
2024: A Year of Growth & Excellence for the Voxtelesys Support TeamAt Voxtelesys, we pride ourselves on delivering unmatched support to our customers. In 2024, we took bold steps to enhance our support team, ensuring that our clients receive the expertise and assistance they need when they need it. With a focus on growth, certification, and strategic restructuring, our team is now better equipped than ever to deliver exceptional service. Learn More
3CX Version 20

3CX Version 20

Call Center
SMB
PBX
3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX
911
Calling
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration3CX is leading the telecommunications industry with its new release, v20, which features an innovative integration of Dynamic E911. The main change in this update is that 3CX has decided to use geo-routing headers. This move simplifies the process and enhances the reliability and efficiency of emergency call routing. Learn More
Home / Learning Hub / Blogs / Introducing the Omnicast Email Builder: Precision, Power, and PersonalizationFAQs
Introducing the Omnicast Email Builder: Precision, Power, and Personalization
Business Solutions
Flow Builder

If email is one of your most important communication channels, why settle for tools that slow you down or limit what you can do? The new Omnicast Email Builder is designed to give you complete control over how your emails look, behave, and connect with your data—without compromising on compliance or performance.

Whether you're sending marketing messages, transactional updates, or operational alerts, our Email Builder equips your team with everything needed to move from idea to inbox—faster.



Craft With Confidence: Advanced HTML Template Editor

At the core of the Email Builder is a powerful, developer-friendly editor built on Monaco—the same engine behind Microsoft’s VS Code. It delivers the best of both worlds: the precision of code-based editing and the flexibility of a modern interface.

Key capabilities include:

  • Syntax highlighting: for HTML and Liquid templating for cleaner, more readable code.
  • Adjustable Editor Width: to suit different screen sizes and user preference.
  • Live Error Handling: with real-time feedback for syntax issues or logic conflicts.
  • Manage Template Versions: save & manage multiple template versions—with full rollback control
  • Edit Locking: for templates already tied to live campaigns, protecting critical communications

You’re in control of every pixel and every variable—no unexpected changes, no broken formatting, and no deployment delays.



Personalization Made Easy: Liquid Templating & Variable Management


email builder screenshot

With Liquid templating support, personalization is baked into the builder. You can easily add dynamic content blocks based on your campaign data without relying on custom development.

What you can do:

  • Insert dynamic values using {{ variable }} syntax.
  • Add if/else logic to tailor messages based on recipient data.
  • Use the side panel variable manager to browse and drag-and-drop available variables directly into your templates.

This allows your team to build emails that feel personal—without writing a single line of back-end logic.



Preview and Test Before You Hit Send

Mistakes in email can be costly. That’s why we’ve built comprehensive preview and testing tools directly into the Email Builder.

Built-in testing tools include:

  • Desktop and mobile view toggles to see exactly how your email will look across devices.
  • Live rendering of dynamic content—test your variables and logic in real time
  • Internal test sends to confirm formatting, copy, and personalization before launch
  • Channel-specific test modes to ensure content meets different campaign criteria (e.g., transactional vs. marketing messaging)

You don’t need to guess what your customers will see. You’ll know.



Organize Your Templates Your Way


management email builder screenshot


The Email Builder simplifies template management with clear tools and a searchable layout.

Template management features:

  • Full CRUD support—create, read, update, and delete templates with ease.
  • Searchable template list with filterable metadata like name, and description.
  • Prebuilt HTML snippet to give you a jumpstart on layout and formatting best practices.

Instead of reinventing the wheel for every email, your team can reuse what works—and make smarter updates over time.



Seamless Campaign Integration with Omnicast Flow Builder


flow email builder screenshot


What makes the Omnicast Email Builder different is its deep integration into the broader Omnicast ecosystem—especially the Flow Builder, our visual campaign orchestration engine.

Key integration features:

  • Drag-and-drop the Email Widget into any campaign flow.
  • Select your template, template version, subject line, and sender.
  • Enforce "From" address restrictions with domain controls to maintain brand and compliance standards.

There’s no need to copy-paste code or switch between tools. Your email logic, content, and distribution are all in one place.



Help When You Need It: In-App Guidance and Tutorials

Getting started with a new tool can be tough—so we’ve made onboarding as simple as possible.

You’ll find:

  • Interactive walkthroughs that guide you through building and sending your first template.
  • Example templates showcasing variable usage, personalization options, and layout styles.
  • Step-by-step tutorials covering everything from template creation to testing and launch.

No guesswork. No digging through documentation. Just smart support built into the tool.



Built-In Security and Access Control

As with all Omnicast features, the Email Builder is built for teams and scaled for enterprise use, with the controls you need to protect data, enforce best practices, and stay compliant.

Security features include:

  • Role-based access control to determine who can create, edit, or test templates.
  • Test sends restricted to account-authorized email addresses—no accidental external testing.
  • Global opt-out logic (DND enforcement) automatically applies to all sends.

Your brand reputation—and your customers’ trust—is always protected.


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