Learning Hub / Tutorials / Voxtelesys / How to Open Support Tickets FAQs

Tutorials: How to Open Support Tickets

How to Open Support Tickets

Enter your login information:

Select the "Support Tickets" tab from the Voxtelesys Portal dashboard.

View Open and Closed Tickets

Click on the "Create a Support Ticket" button to be able to enter Support Ticket information.

Contact Name: Enter your full name.

Contact Phone: Enter your phone number.

Contact Email: Enter your email address.

Category: Select the reason you are opening this ticket from the drop down.

Subcategory: If applicable, select the subcategory from the drop down.

Notes: Enter any additional notes for this ticket.

Click on "OK" when you are finished.

If the Support Ticket was successful, you will see this message:

Click on the "+" sign next to your newly created support ticket to view details.

Learning Hub / Tutorials / Voxtelesys / How to Open Support Tickets FAQs