Tutorials: How to Open Support Tickets

Go to the Voxtelesys Portal and enter your credentials.

Select the "Help Center" tab from the Voxtelesys Portal dashboard.

View Open and Closed Tickets here.

Click on the "Create a Support Ticket" button to be able to enter Support Ticket information.

• Contact Name: Enter your full name.
• Contact Phone: Enter your phone number.
• Contact Email: Enter your email address.
• Category: Select the reason you are opening this ticket from the drop down.
• Subcategory: If applicable, select the subcategory from the drop down.
• Notes: Enter any additional notes for this ticket.

Click on "OK" when you are finished.

If the Support Ticket was successful, you will see this message:

Click on the "+" sign next to your newly created support ticket to view details.