Voxtelesys Portal | How to Set Up Fax-to-Email

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1. Go to the Voxtelesys Portal

• Voxtelesys Portal link: https://portal.voxtelesys.net/

2. Navigate to Fax Profiles

Click on APIs:

Then select Fax Profiles:

3. Create your Fax Profile

Click on the green plus (+) sign.

• Note: We've provided a Fax Profile example below.

4. Create a number mapping profile

This is where you can assign a caller ID, which also allows specific users to send outgoing faxes.

• Note: Read the information below the Number Mapping tab before you make a profile.

If you need to add a profile see the example below to help configure yours:

5. Add Allowed Emails

This is where you can assign a caller ID and also allows specific emails to send outgoing faxes.

• Note: Read the information below the Allowed Emails tab before adding.

If you need to add more allowed users, see the example below to help configure yours:

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Create a Fax Route Profile

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1. Click on SIP Trunks

2. Create a new Route Profile

Select your Trunk Group, click on Routing, and click on the green plus sign:

Type in Fax as the description of your route profile.

3. Edit the Route Profile

Click on the edit icon under the Fax route.

Destination Type: eFax

Destination: Your fax profile

Click on OK and your route will look like this:

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Set Fax Profile to Number(s)

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1. Phone Numbers > Numbers

2. Edit a Phone Number

Find and edit the number you want to add the fax profile to.

Update it to the Fax profile:

• Route type: Standard Routing

• Route profile: Fax

Save the setting by clicking on OK

3. Send a Test Fax!

Inbound

Received Email:

Fax attached as PDF > If PIN protected, you will need to use the PIN to open it.

Outbound

• You want to send the email to fax using this format: [email protected] (example: [email protected])

• Attach your Fax.

• A Confirmation Email was delivered.

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