Voxtelesys Portal | How to Set Up Fax-to-Email

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1. Go to the Voxtelesys Portal

• Portal: https://portal.voxtelesys.net/

2. Navigate to Fax Profiles

Click on APIs:

Then select Fax Profiles:

3. Create your Fax Profile

Click on the green plus (+) sign.

• Note: We've provided a Fax Profile example below.

4. Create a number mapping profile

This is where you can assign a caller ID, which also allows specific users to send outgoing faxes.

• Note: Read the information below the Number Mapping tab before you make a profile.

If you need to add a profile see the example below to help configure yours:

5. Add Allowed Emails

This is where you can assign a caller ID and also allows specific emails to send outgoing faxes.

• Note: Read the information below the Allowed Emails tab before adding.

If you need to add more allowed users, see the example below to help configure yours:

6. Add Fax Events

Events: Select the event you wish to receive notifications for

Create a Fax Route Profile

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7. Click on SIP Trunks

8. Create a new Route Profile

Select your Trunk Group, click on Routing, and click on the green plus sign:

Type in "Fax" as the description of your route profile.

9. Edit the Route Profile

Click on the edit icon under the Fax route.

Destination Type: eFax

Destination: Your fax profile

Click on "OK" and your route will look like this:

Set Fax Profile to Number(s)

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7. Phone Numbers > Numbers

8. Edit a Phone Number

Find and edit the number you want to add the fax profile to.

Update it to the Fax profile:

• Route type: Standard Routing
• Route profile: Fax

Save the setting by clicking on "OK"

9. Send a Test Fax!

Inbound

Received Email:

Fax attached as PDF > If PIN protected, you will need to use the PIN to open it.

Outbound

• You want to send the email to fax using this format: number@voxfax.io (example: 8884732962@voxfax.io)

• Attach your Fax.

• A Confirmation Email was delivered.

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