How to Set Up Fax-to-Email

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  • How to Set Up Fax-to-Email
  • Voxtelesys Portal | How to Set Up Fax-to-Email



    1. Go to the Voxtelesys Portal

    2. Navigate to Fax Profiles

    Click on APIs:

    Then select Fax Profiles:

    3. Create your Fax Profile

    Click on the green plus (+) sign.

    • Note: We've provided a Fax Profile example below.

    4. Create a number mapping profile

    This is where you can assign a caller ID, which also allows specific users to send outgoing faxes.

    • Note: Read the information below the Number Mapping tab before you make a profile.

    If you need to add a profile see the example below to help configure yours:

    5. Add Allowed Emails

    This is where you can assign a caller ID and also allows specific emails to send outgoing faxes.

    • Note: Read the information below the Allowed Emails tab before adding.

    If you need to add more allowed users, see the example below to help configure yours:

    6. Add Fax Events

    Events: Select the event you wish to receive notifications for

    Create a Fax Route Profile


    7. Click on SIP Trunks

    8. Create a new Route Profile

    Select your Trunk Group, click on Routing, and click on the green plus sign:

    Type in "Fax" as the description of your route profile.

    9. Edit the Route Profile

    Click on the edit icon under the Fax route.

    Destination Type: eFax

    Destination: Your fax profile

    Click on "OK" and your route will look like this:

    Set Fax Profile to Number(s)


    7. Phone Numbers > Numbers

    8. Edit a Phone Number

    Find and edit the number you want to add the fax profile to.

    Update it to the Fax profile:

    • Route type: Standard Routing
    • Route profile: Fax

    Save the setting by clicking on "OK"

    9. Send a Test Fax!

    Inbound

    Received Email:

    Fax attached as PDF > If PIN protected, you will need to use the PIN to open it.

    Outbound

    • You want to send the email to fax using this format: number@voxfax.io (example: 8884732962@voxfax.io)

    • Attach your Fax.

    • A Confirmation Email was delivered.