Required Access: Voxtelesys Portal
Table of Contents:
Last Updated: 5/28/2025
Go to the Voxtelesys Portal.
Select "APIs," then click on the "Fax Profiles" tab.
Click on the green plus (+) sign.
Fill out the following fields:
Optional fields:
This is an optional field for if you will have multiple fax numbers to assign each of them their own inbound destination.
To the right is an example of adding one:
This is where you can assign a caller ID and also allows specific emails to send outgoing faxes.
To the right is an example of adding an allowed email to fax out:
Click on the "SIP Trunks" tab.
Select your Inbound Trunk Group by clicking the + in front.
Click on Routing, and click on the green plus sign:
Name your route something that tells you its your eFax route in the description box of your route profile.
We used "Fax" for our example.
Expand your route profile to edit it.
Click on the edit icon under the Fax route.
Select the following:
Click on "OK"
Your route will look like this:
Go to Phone Numbers > Numbers
Find and edit the number you want to assign the inbound route to and click the blue box with the pencil on the right hand side.
Update to the fax profile:
Save the settings by clicking on "OK"
Outbound
To send an outbound fax, email
For example, a fax to (402) 403-4435 should be sent to [email protected].
Attach your fax in one of the following formats: .pdf, .jpeg, .tiff, .png.
No more than 10 MB.
A Confirmation Email was delivered.
Received email:
Please note, If you set an attachment password you will need to use this to open the fax.