Voxtelesys Portal | How to Set Up Fax-to-Email
1. Go to the Voxtelesys Portal
2. Navigate to Fax Profiles
Click on APIs:
Then select Fax Profiles:
3. Create your Fax Profile
Click on the green plus (+) sign.
We've provided a Fax Profile example below.
4. Create a number mapping profile
This is where you can assign a caller ID, which also allows specific users to send outgoing faxes.
Read the information below the Number Mapping tab before you make a profile.
If you need to add a profile see the example below to help configure yours:
5. Add Allowed Emails
This is where you can assign a caller ID and also allows specific emails to send outgoing faxes.
Read the information below the Allowed Emails tab before adding.
If you need to add more allowed users, see the example below to help configure yours:
6. Add Fax Events
Select the event you wish to receive notifications for
Create a Fax Route Profile
7. Click on SIP Trunks
8. Create a new Route Profile
Select your Trunk Group, click on Routing, and click on the green plus sign:
Type in "Fax" as the description of your route profile.
9. Edit the Route Profile
Click on the edit icon under the Fax route.
Your fax profile
Click on "OK" and your route will look like this:
Set Fax Profile to Number(s)
7. Phone Numbers > Numbers
8. Edit a Phone Number
Find and edit the number you want to add the fax profile to.
Update it to the Fax profile:
- Route type:
- Route profile:
Save the setting by clicking on "OK"
9. Send a Test Fax!
Fax attached as PDF > If PIN protected, you will need to use the PIN to open it.
- You want to send the email to fax using this format: email@example.com (example: firstname.lastname@example.org)
- A Confirmation Email was delivered.