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Popular Blogs

Navigating 10DLC Compliance with Voxtelesys: Everything You Need to Know

Navigating 10DLC Compliance with Voxtelesys: Everything You Need to KnowIn business messaging, ensuring compliance and maintaining high-quality customer communication is more critical than ever. One of the most significant developments in this space is 10DLC (10-digit Long Code) for SMS messaging, which enables businesses to send messages through local phone numbers. Voxtelesys is here to guide you through the process, ensuring your business adheres to all the necessary regulations and maximizes the benefits of 10DLC.

Improve Customer Experience with Dynamic Inbound Call Routing

Improve Customer Experience with Dynamic Inbound Call RoutingAt Voxtelesys, we offer a comprehensive solution for dynamic inbound call routing designed to meet the diverse needs of businesses of all sizes. Our platform supports various advanced call routing features, ensuring that your calls are always directed to the right place and time with minimal disruptions. By leveraging our call routing solutions, you can enhance customer experience optimization and achieve efficient inbound call handling.

What is Split DNS and how do I implement it in 3CX V20

What is Split DNS and how do I implement it in 3CX V20Split DNS is a network configuration technique that allows a domain name to resolve to different IP addresses based on the origin of the request - internal network or external internet. This is particularly beneficial for organizations looking to manage traffic efficiently for VoIP systems like 3CX. The move to using FQDNs over internal IP addresses in systems like 3CX V20 is driven by the need for enhanced security, simplified configuration, better NAT compatibility, and easier certificate management. Implementing Split DNS in 3CX V20 involves configuring DNS settings to ensure FQDNs resolve to the internal 3CX server's IP address for internal requests while Cloudflare's API manages external requests. The upgrade to version 20 signifies a significant shift towards using FQDNs for system-wide communication, enhancing security and network efficiency.

Featured Tutorials

3CX Quickstart Guide V20

3CX Quickstart Guide V20This is a Quickstart guide to get your 3CX working. These steps are in the order that Voxtelesys recommends to get your self-hosted 3CX up and running. Keywords: Firewall, SIP Trunk, Departments, Office Hours, Users, Ring Group, Call Queues, IVRs, DIDs

How to Set Up Fax-to-Email

How to Set Up Fax-to-EmailLearn how to set up your Voxtelesys phone numbers with Fax-to-email! Keywords: Fax, Email, Faxing, DID, Phone Number, SIP, SIP trunk, Fax Profile

Creating an Account with Voxtelesys

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Creating an Account with VoxtelesysWalkthrough of creating an account on the Voxtelesys Portal

Master Your Account: Quickstart Guides

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Get started with Voxtelesys

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Highlighted Features

The Campaign Registry

The Campaign Registry (TCR) is used to verify and vet SMS numbers/messages sent to Verizon, AT&T, and T-mobile.

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VAST Flow Builder

VAST Flow Builder: Robust, easy tools for telecom automation. Manage calls, SMS, IVR with flexible custom solutions.

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Call Labeling

Call labeling flags numbers (e.g., "SCAM RISK") to fight fraud, protecting consumers from robocalls and spoofing amid declining call trust.

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