Learning Hub / Tutorials / Voxtelesys / The Campaign RegistryFAQs

Tutorials: The Campaign Registry

This guide will walk you through creating a brand and a campaign for the The Campaign Registry. This will help you get your numbers verified for SMS.

Required access: Voxtelesys Portal Login


Table of Contents


*Disclaimer: The Campaign Registry (TCR) is used to verify and vet SMS numbers/messages sent to Verizon, AT&T, and T-mobile. This vetting process is required for all US local numbers (DIDs).

  • US and Canada Toll Free numbers w/SMS do not need to register with the TCR. But still need to register their number to send messages. Please use the Toll Free numbers tutorial.
  • For additional exceptions, specific requirements, and a smooth TCR registration experience, refer to our comprehensive guide.

Last Updated: 3/27/25

Navigate to the Portal.

click documents in voxtelesys portal

Click "Documents."

click sms campaigns registry in voxtelesys portal

Click "SMS Campaigns Registry."

click the plus sign to begin submitting your Brand in the voxtelesys portal

Click the "+" to begin submitting your Brand.

register brand page with information in voxtelesys portal

Fill out Brand Information accurately from your Government given documentation.

Please ensure that you have filled out your information accurately as each re-submission is $4 and an appeal is $10.

click next on register brand in voxtelesys portal

Click "Next."

select payment method in voxtelesys portal

Select Payment Method.

click next on payment method section in voxtelesys portal

Click "Next."

click submit on register a new brand page in voxtelesys portal

Click "Submit."

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Important Note: Most Brands auto-verify, if your Brand does not auto-verify check in 5 minutes. If still not verified, please submit a ticket.

image of location for adding a campaign in voxtelesys portal

Once your Brand is "Verified" you are ready to submit your Campaign!

image of select brand dropdown in the voxtelesys portal

Select the newly Verified (or other as desired) Brand to associate with the Campaign

select use-case options in the voxteleys portal

Select Use-Case(s) that best fit your business practice with SMS.

You can hover over the question marks of each campaign for a brief description.

next button under register campaign

Click "Next" to proceed.

image of options for that best fir your practive in voxtelesys portal

Answer the following that best fits your practice.

image of next button on campaign and content attributes in voxtelesys portal

Click "Next" to proceed.

Campaign Description: Describe how your business will be using SMS messaging, there is a minimum of 40 Characters.

Example: "We are using SMS messaging to interact with our customers for support tickets, new orders, and 2FA. We will also use it for notifying customers of outages, updates, and specials/services they authorize."


campaign description section of messaging details portion in voxtelesys portal

Message Flow: Describe in detail how the user will use your SMS services and how they will opt in and opt out of messaging.

For customer initiation call to action: "Customers can find our phone number on our website, www.examplewebsite.com and can view our SMS disclosure below our phone number before they decide to reach out first. They will receive a confirmation message, “Welcome to [Brand Name]! Msg frequency varies. Msg&data rates may apply. Text HELP for help, STOP to cancel.” They can opt out at any time by replying STOP."

For Contact Form call to action: "Customers fill out our contact us form on our website, www.examplewebsite.com. If they opt-in, they will then receive a confirmation message from us, “Welcome to [Brand Name]! Msg frequency varies. Msg&data rates may apply. Text HELP for help, STOP to cancel.” They can opt out at any time by replying STOP."


message flow

Opt-In/Out and Help Messages: Provide details on what a message might look like to a customer who has sent you a message with Keyword. Please review the samples below as these are good examples of how your messages should be structured.


Opt In/Out and Help Messgages

Sample Messages: These should replicate true messages that you would send out to recipients. Please include a sample message for EACH use case that you selected.


sample messages

Include Privacy Policy, Terms & Conditions, and Embedded Links.

Note: Privacy Policy and Terms and Conditions is REQUIRED on website for approval.

Note: Including your Embedded Links is optional.


privacy policy terms and condition and embedded links

Click "Next."


click next option in the voxtelesys portal
image of select payment method step in voxtelesys portal

Select Payment Method.

click next button in voxtelesys portal

Click "Next."

image of confirm and submit page on voxtelesys portal

Confirm and Submit!

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Important Note: Each Campaign can hold 49 numbers. If you are looking to use more than 49, you will want to submit another Campaign.

Once submitted, we receive your submission and will review it first. If anything looks to be grounds for rejection, we will reach out to you and work on getting your campaign formatted to meet the requirements for compliance.

Once approved: To assign your campaign to your SMS-enabled numbers go to:

Portal > Phone Numbers > Numbers – click on the pencil of the number(s) you would like to assign your campaign to, you will see the option at the bottom

Learning Hub / Tutorials / Voxtelesys / The Campaign RegistryFAQs