3CX | Add 911 Rule

---

---

• Note: This guide is for setting up 3CX Version 18, for Version 20 click here!

---

1. Log in to the 3CX Management Console

2. Select Settings

3. General

4. Add Emergency Numbers

5. Add Emergency Information

Name: 911 Rule name

Number: 911

Call from extension(s): Add in specific extensions

Call from extension group(s): Select Extension Groups

Route: Voxtelesys Trunk

Outbound Caller ID: 911 caller ID from Voxtelesys

Example of Extension Group(s):

6. View and verify created rule

7. Add Notifications

1. Click Notifications

2. Select your notification type

• Voxtelesys requires an SMS/Textable number to receive 911 notifications from our network, which is set in our Portal: https://portal.voxtelesys.net/

---

If you need help configuring your trunk or inbound numbers check out the guides below! More Voxtelesys Portal Guides here!

For more 3CX Guides, click here