Tutorials: Add 911 Rule

Log in to the 3CX Management Console

Click on "Settings" in the 3CX Dashboard.

Click on General tab under the "Settings" tab.

Add emergency numbers. When dialed, this number will ignore outbound in office or out of office rules.

Name: 911 Rule name

Number: 911

Call from extension(s): Add in specific extensions

Call from extension group(s): Select Extension Groups

Route: Voxtelesys Trunk

Outbound Caller ID: 911 caller ID from Voxtelesys

Example of Extension Group(s):

View and verify created rule. When dialed, this number will ignore outbound in office or out of office rules.

Click on "Notifications" with the bell icon. When dialed this number will ignore outbound in office or out of office rules.

Select your notification type. Configure the notification options that will be used when an extension dials an emergency number. Voxtelesys requires an SMS/Textable number to receive 911 notifications from our network, which is set in our Portal: https://portal.voxtelesys.net/