Bicom PBX | Add IVR
1. Select Tenant
Select the tenant you want to add the IVR
2. Select "IVR"
3. Add IVR
4. Fill In IVR Info
- IVR Name:
Name of IVR
- IVR Number:
Number of IVR
Message to be played Add greetings in this tutorial
- IVR Type:
Number of rings before queue answers
5. IVR Key Press Setup
Once you complete filling in the IVR info you can set your press settings to route your calls. See the example below:
- In the advanced options you will be able to setup more fine details, like General settings, greeting options, operation times, ringing type, local dialing, and permissions.
6. Now you can go to "DIDs" and assign a DID number to route to your IVR
If you need help configuring your trunk or inbound numbers check out the guides below! More Voxtelesys Portal Guides Here!