3CX Outbound Rules


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1. Select "Outbound Rules"

2. Select "Add"

3. North American Dial Plan +1

Rule Name: NANP

Call to Numbers with a length of 10,11 (covers both calls with a 1 and without a 1)

Route calls to Voxtelesys Trunk

4. International Dial Plan 011

Rule Name: International

Calls to numbers starting with prefix: 011

Route calls to Voxtelesys Trunk

5. Emergency 911

Rule Name: Emergency

Calls to numbers starting with prefix: 911,922

Call to Numbers with a length of: 3

*dialing 922 will test your 911 address without disrupting 911 service centers

Route calls to Voxtelesys Trunk

6. Specific Area code Dial Plan

Rule Name: Pick a name!

Call to Numbers with a length of: 7

Route calls to Voxtelesys Trunk In prepend add the area code you want to 7 digit dial

7. Prefix Caller ID

Rule Name: Pick a name!

Calls to numbers starting with prefix: Pick your prefix example: 100

  • Prefix rules are recommend to be below your main rules in the rule

Call to Numbers with a length of: 13,14

  • Since we are adding 100 to the number we need to increase the length by 3

Route calls to Voxtelesys Trunk Strip digits: 3

  • This strips off the 100 so it does not get sent in your call to Voxtelesys

Outbound caller ID: Caller ID you want to send with this prefix