Learning Hub

Explore a wealth of resources curated to guide you through our services and technology.

Popular Blogs

Verify Your Brand for 10DLC: Essential Information for TCR Verification

Verify Your Brand for 10DLC: Essential Information for TCR Verification

BLOG
10DLC
SMS
Messaging
Verify Your Brand for 10DLC: Essential Information for TCR VerificationWith the implementation of 10DLC (10-Digit Long Code) TCR registration, verifying your brand through The Campaign Registry has become crucial for businesses utilizing SMS messaging. This verification process ensures that your brand complies with industry standards and regulations, benefiting you from higher message delivery rates and increased trust. Here’s a comprehensive guide on what information is needed to verify your brand for 10DLC.
What is Split DNS and how do I implement it in 3CX V20

What is Split DNS and how do I implement it in 3CX V20

BLOG
CCaaS
Call Center
3CX
What is Split DNS and how do I implement it in 3CX V20Split DNS is a network configuration technique that allows a domain name to resolve to different IP addresses based on the origin of the request - internal network or external internet. This is particularly beneficial for organizations looking to manage traffic efficiently for VoIP systems like 3CX. The move to using FQDNs over internal IP addresses in systems like 3CX V20 is driven by the need for enhanced security, simplified configuration, better NAT compatibility, and easier certificate management. Implementing Split DNS in 3CX V20 involves configuring DNS settings to ensure FQDNs resolve to the internal 3CX server's IP address for internal requests while Cloudflare's API manages external requests. The upgrade to version 20 signifies a significant shift towards using FQDNs for system-wide communication, enhancing security and network efficiency.
Integrating Teams Direct Routing/3CX with VAST Flow Builder – Powering Callflow Automation

Integrating Teams Direct Routing/3CX with VAST Flow Builder – Powering Callflow Automation

BLOG
Calling
Teams
IT Integration
Integrating Teams Direct Routing/3CX with VAST Flow Builder – Powering Callflow AutomationIn today's complicated business landscape, seamless communication and efficient callflow automation are crucial for maintaining a competitive edge. As organizations increasingly rely on powerful communication platforms like Microsoft Teams Direct Routing and 3CX, integrating these solutions with cutting-edge tools like VAST Flow Builder can significantly enhance operational efficiency and customer experience.

Master Your Account: Quickstart Guides

Our list of practical tutorials covering how to navigate our portal, porting, service set up and much more!

Explore Tutorials
Get started with Voxtelesys

Tired of high phone bills and unreliable calls? Switch to Voxtelesys and reduce costs, enjoy better quality, and get features that help you grow.

Join Voxtelesys & Save