Learning Hub

Explore a wealth of resources curated to guide you through our services and technology.

Popular Blogs

VAST Flow Builder is Here: Unlock the Power of Workflow Automation

VAST Flow Builder is Here: Unlock the Power of Workflow Automation

BLOG
IT Integration
Call Center
CCaaS
VAST Flow Builder is Here: Unlock the Power of Workflow AutomationIn the world of modern telecommunications, staying ahead means constantly innovating and optimizing how you manage customer interactions.We’re thrilled to announce that the VAST Flow Builder, a tool designed to take your workflow automation to the next level, will officially launch on September 16th. If you’ve been searching for a solution that rivals the capabilities of Twilio Studio but offers even greater flexibility, customization, and affordability, look no further.
Verify Your Brand for 10DLC: Essential Information for TCR Verification

Verify Your Brand for 10DLC: Essential Information for TCR Verification

BLOG
10DLC
SMS
Messaging
Verify Your Brand for 10DLC: Essential Information for TCR VerificationWith the implementation of 10DLC (10-Digit Long Code) TCR registration, verifying your brand through The Campaign Registry has become crucial for businesses utilizing SMS messaging. This verification process ensures that your brand complies with industry standards and regulations, benefiting you from higher message delivery rates and increased trust. Here’s a comprehensive guide on what information is needed to verify your brand for 10DLC.
What is Split DNS and how do I implement it in 3CX V20

What is Split DNS and how do I implement it in 3CX V20

BLOG
CCaaS
Call Center
3CX
What is Split DNS and how do I implement it in 3CX V20Split DNS is a network configuration technique that allows a domain name to resolve to different IP addresses based on the origin of the request - internal network or external internet. This is particularly beneficial for organizations looking to manage traffic efficiently for VoIP systems like 3CX. The move to using FQDNs over internal IP addresses in systems like 3CX V20 is driven by the need for enhanced security, simplified configuration, better NAT compatibility, and easier certificate management. Implementing Split DNS in 3CX V20 involves configuring DNS settings to ensure FQDNs resolve to the internal 3CX server's IP address for internal requests while Cloudflare's API manages external requests. The upgrade to version 20 signifies a significant shift towards using FQDNs for system-wide communication, enhancing security and network efficiency.

Master Your Account: Quickstart Guides

Our list of practical tutorials covering how to navigate our portal, porting, service set up and much more!

Explore Tutorials
Get started with Voxtelesys

Tired of high phone bills and unreliable calls? Switch to Voxtelesys and reduce costs, enjoy better quality, and get features that help you grow.

Join Voxtelesys & Save