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From setup to complex features, our extensive tutorial library offers answers for every skill level.

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3CX Tutorials

Setting Up an AI Receptionist for 3CX
3CX

Setting Up an AI Receptionist for 3CX

TUTORIAL
3CX
Setting Up an AI Receptionist for 3CXLearn how to configure an AI-powered receptionist in your 3CX system to handle customer inquiries and call routing. This guide covers customizing prompt behavior to ensure professional and efficient call management.
How To Configure A Personal Assistant AI Agent in 3CX
3CX

How To Configure A Personal Assistant AI Agent in 3CX

TUTORIAL
3CX
How To Configure A Personal Assistant AI Agent in 3CX Learn how to set up a personalized AI assistant for your 3CX phone system. This guide walks you through defining agent details and setting up intelligent call screening and transfer rules.
Adding AI Knowledge Sources in 3CX
3CX

Adding AI Knowledge Sources in 3CX

TUTORIAL
3CX
Adding AI Knowledge Sources in 3CXLearn how to add Knowledge for AI Agents to use in your 3CX system.
3CX Adding a Voxtelesys TLS Trunk
3CX

3CX Adding a Voxtelesys TLS Trunk

TUTORIAL
3CX
3CX Adding a Voxtelesys TLS TrunkLearn how to add and configure a Voxtelesys TLS trunk in the 3CX phone system. This guide walks you through each step to ensure secure SIP trunk setup, including authentication and enabling TLS for encrypted communication.
3CX Adjusting Inbound Call Display
3CX

3CX Adjusting Inbound Call Display

TUTORIAL
3CX
3CX Adjusting Inbound Call DisplayThis guide is going to go over how to change/adjust the Inbound caller ID To DIsplay additional information such as Queue or Ring Group name, SIP Trunk name, Contact name, and Inbound CNAM.
Configuring a Router Phone in a Hosted 3CX System
3CX

Configuring a Router Phone in a Hosted 3CX System

TUTORIAL
3CX
Configuring a Router Phone in a Hosted 3CX SystemThis tutorial provides a step-by-step approach to efficiently configure a Router phone within the 3CX system.
3CX Quickstart Guide V20
3CX

3CX Quickstart Guide V20

TUTORIAL
Calling
Hosted
3CX
3CX Quickstart Guide V20This is a Quickstart guide to get your 3CX working. These steps are in the order that Voxtelesys recommends to get your self-hosted 3CX up and running. Keywords: Firewall, SIP Trunk, Departments, Office Hours, Users, Ring Group, Call Queues, IVRs, DIDs
Configure E911 Geolocation in 3CX
3CX

Configure E911 Geolocation in 3CX

TUTORIAL
3CX
911
Configure E911 Geolocation in 3CXThis is a guide to setting up Geolocation E911 service on your 3CX. It is used if you have multiple locations using the same DID.
3CX SBC Update Debian 10 to Debian 12
3CX

3CX SBC Update Debian 10 to Debian 12

TUTORIAL
3CX
3CX SBC Update Debian 10 to Debian 12How to updated your Linux based SBC for 3CX from Debian 10 (Buster) to Debian 11 (Bullseye) to Debian 12 (Bookworm)
SMS Setup (V20)
3CX

SMS Setup (V20)

TUTORIAL
3CX
SMS
MMS
SMS Setup (V20)Learn how to set up SMS in 3CX Version 20! Keywords: 3CX, SMS, MMS, 3CX Version 20, V20, Messaging, webhook, API key, campaign, TCR
Click2Call
3CX

Click2Call

TUTORIAL
3CX
Calling
PBX
Click2CallLearn how to install and manage your Click2Call settings in the 3CX Web Client! Keywords: Click2Call, browser, link
Download the 3CX Mobile App
3CX

Download the 3CX Mobile App

TUTORIAL
3CX
Phones
Tutorial
Download the 3CX Mobile App Learn how to download the 3CX mobile app from your Android and iOS device! Keywords: 3CX, Mobile app, 3CX app, 3CX Mobile App, app store, Google play, Android, iOS