Learning Hub / Tutorials / 3CX / 3CX Adding a Voxtelesys TLS TrunkFAQs

Tutorials: 3CX Adding a Voxtelesys TLS Trunk

Learn how to add and configure a Voxtelesys TLS trunk in the 3CX phone system. This guide walks you through each step to ensure secure SIP trunk setup, including authentication and enabling TLS for encrypted communication.

Required Access: 3CX, Voxtelesys Portal


*Disclaimer: For the calls to work with your 3CX, open a Support Ticket with Voxtelesys to enable TLS on your Voxtelesys account.


Last Updated: 6/22/2026

3cx main page after login

Navigate to your 3CX system.

3CX page with red box over admin option in the lower left corner



Click the "admin" button.

voice & chat tab in 3CX



Select "Voice & Chat" from the sidebar.

+add trunk button in 3CX



Click "Add Trunk".

provider dropdown

In the provider dropdown, change your provider to "Voxtelesys".

red box over ok button in the choose your SIP trunk VoIP provider box



Click "OK".

name field under add trunk in 3CX



Click the "Name" field. Enter the name you want to identify the trunk by.

main trunk number field in general settings



Click the "Main Trunk Number" field and enter your DID with Voxtelesys.

Authentication ID field

Click the "Authentication ID (SIP User ID)" field and Enter your SIP registration Authentication ID from the Voxtelesys Portal.

Authentication password field in 3CX



Click the "Authentication password" field and enter your password from the Voxtelesys Portal.

options tab in 3CX



Switch to "Options".

transport protocol field in the options tab



Open the "Transport Protocol" dropdown and select "TLS".

STRP mode drop down in 3CX in the options settings tab



Open the dropdown for "SRTP Mode" and switch to "Enabled".

save button in add trunk page in 3CX



Click "Save".

Voice and chat page with TLS trunk group



Verify that your new TLS trunk is registered.

Learning Hub / Tutorials / 3CX / 3CX Adding a Voxtelesys TLS TrunkFAQs