Tutorials: SMS Setup (V20)

Enter your credentials.

Click on the "Admin" button in the lower left side of the screen.

Click on the "Voice & Chat" tab from the dashboard.

Click on or select the three dot icon to edit your Voxtelesys SIP Trunk.

Click on the "SMS" tab.

• Enable SMS: Check this box.

Copy the Webhook.

Go to the Voxtelesys Portal and enter your credentials.

Click on the "APIs" tab, then select "Messaging Applications" from the drop-down menu.

Click on the "Create Application" button.

• Profile Name: Enter "3CX SMS" as the name.
• Trunk Group: Select your service trunk from the drop-down menu.
• HTTP Method: Select "POST" from the HTTP Method drop-down menu.

• Events: Select "Both" from the Events drop-down menu.
• MO Webhook: Copy and paste the SMS Webhook from 3CX. See the above step on copying the SMS Webhook.
• DR Webhook: Same as the MO Webhook.

• DR Type: Select "Per recipient" as the DR type.
• Authentication: Select "None" for this configuration.

Click on "Save" when you are finished.

Click on the "APIs" tab, then select "Keys" from the drop-down menu.

Click on the "Create Key" button.

• Enabled: Check this box to enable this API key.
• Name: Enter "3CX SMS" as the API key's name.

Copy the API Key you created.

• API Key: Paste the API Key in the text box.

Click on the "Phone Numbers" tab, then select "Numbers" from the drop-down menu.

Select the pencil icon under actions.

• Inbound CNAM Enabled: Check this box.
• SMS Enabled: Check this box to enable SMS on this phone number.
• Service Trunk: Select your service trunk from the drop-down menu.
• Messaging Application: Select your messaging application: "3CX SMS" from the drop-down menu.
• Campaign: Select your campaign. If you have not created a campaign yet please follow our guide on The Campaign Registry (TCR). You must have a campaign to enable SMS on your numbers.

Click on "Confirm" when you are finished.