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From setup to complex features, our extensive tutorial library offers answers for every skill level.

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General Tutorials

missio™: Campaign Management
Voxtelesys

missio™: Campaign Management

TUTORIAL
missio
missio™: Campaign ManagementLearn how to use missio™ Campaign Management in the Voxtelesys Portal. Keywords: missio, Campaign Management, Campaign, Job, List Mapping, csv, Channels, Variable, Recipient, Voice, Messaging, Email
missio™: Reporting
Voxtelesys

missio™: Reporting

TUTORIAL
missio
missio™: Reporting Learn how to access and generate reports for missio™. Keywords: missio™ Reporting, Campaign Reports, Generate Reports, View Reports, CSV Reports, Campaign Job Report, Campaign Performance, Completed Jobs, Failed Jobs, Reporting Permissions, Date Range
Bring Your Own Carrier (BYOC) Setup Guide
Voxtelesys

Bring Your Own Carrier (BYOC) Setup Guide

TUTORIAL
BYOC
Bring Your Own Carrier (BYOC) Setup GuideLearn how to use Bring Your Own Carrier (BYOC) in the Voxtelesys Portal. Bring Your Own Carrier (BYOC) allows you to connect your existing telecom provider to our platform for flexible, cost-effective call routing and management. Keywords: Bring Your Own Carrier, BYOC Setup, BYOC Configuration, BYOC Trunk, Route Profile, Access Control List (ACL), IP Address, Origination Policies, Network Configuration, Termination Domain, SIP Domain, From Domain
Origination Policies for BYOC
Voxtelesys

Origination Policies for BYOC

TUTORIAL
BYOC
Origination Policies for BYOC Origination Policies are used to route traffic from Voxtelesys to an endpoint of your choice. You can create an Orgination policy when creating a new Bring Your Own Carrier (BYOC) Trunk. The Origination Policies table can be used to manage, edit, and create new or existing origination policies. Keywords: Bring Your Own Carrier, BYOC, Origination Policies, Origination Policy, Origination Targets, Origination URI
Network Configuration for BYOC
Voxtelesys

Network Configuration for BYOC

TUTORIAL
BYOC
Network Configuration for BYOCManage SIP domains and IP access controls for your BYOC trunks in Network Configuration. SIP Domains are used to route traffic from your infrastructure to Voxtelesys. IP Address Access Control Lists allow you to control the IP addresses that can send traffic to a SIP domain. Keywords: Bring Your Own Carrier, BYOC, Network Configuration, SIP Domain, Termination Domain, IP Address ACL, IP Address Access Control Lists
10DLC Registration– Brand 2 Factor Authentication (2FA)
Voxtelesys

10DLC Registration– Brand 2 Factor Authentication (2FA)

TUTORIAL
10DLC
TCR
10DLC Registration– Brand 2 Factor Authentication (2FA)Learn how to verify your brand using Brand 2FA Authentication for TCR. Please note, this process is currently only required for Public-Profit Brands.
How to Set Outbound Caller Name (CNAM)
Voxtelesys

How to Set Outbound Caller Name (CNAM)

TUTORIAL
Portal
How to Set Outbound Caller Name (CNAM)Learn how to set outbound caller name in the Voxtelesys Portal. Navigate to the Numbers tab in the Voxtelesys Portal, edit the desired phone number, enable outbound CNAM, enter an Outbound Caller Name, and confirm changes.
How to Create an Email Template in the Voxtelesys Portal
Voxtelesys

How to Create an Email Template in the Voxtelesys Portal

TUTORIAL
Portal
Email
missio
How to Create an Email Template in the Voxtelesys PortalLearn how to create an email template using the email builder in the Voxtelesys Portal.
Email Domain Management
Voxtelesys

Email Domain Management

TUTORIAL
Portal
Email Domain ManagementLearn how to manage your domains with email domain management in the Voxtelesys Portal. To send emails, users must first validate their email domain. Users can add email domains through the Portal’s Email Domains page. Users must add a domain before validating it.
Tool Widget: Send Email
Voxtelesys

Tool Widget: Send Email

TUTORIAL
missio
Email
Portal
Tool Widget: Send EmailThe Email Widget goes under the tools category in missio™ Canvas.
Voice Widget: Make Outbound Call
Voxtelesys

Voice Widget: Make Outbound Call

TUTORIAL
Canvas
missio
Voice Widget: Make Outbound CallThe Make Outbound Call widget goes under the voice category in Missio™ Canvas.
Customer 3CX Licensing: Requesting a License
Voxtelesys

Customer 3CX Licensing: Requesting a License

TUTORIAL
Portal
Customer 3CX Licensing: Requesting a License Learn to purchase a 3CX license efficiently through the Voxtelesys Portal. Please note, this tutorial is for non-agents. This tutorial guides you through requesting a new license, selecting license size, choosing Voxtelesys hosting options, and specifying your trunk group. Understand payment methods and submit your license request seamlessly. Optimize your 3CX deployment by mastering the license acquisition process via the Voxtelesys Customer Portal.