3CX

Tutorials /
  • 3CX
  • 3CX Tutorials


    3CX is a turnkey unified communications platform. The level of maturity and quantity of features that 3CX offers can be overwhelming. We highly recommend the 3CX training courses for admins and users. Our tutorials page will attempt to take you through the configuration and setup of your 3CX Phone System. It does not matter if your installation is on bare metal or in a virtual environment. We tailored our instructions to help you achieve your goal of deploying a full-blown communication system that can make phone calls. What's more, as a Preferred Carrier and Titanium Partner with 3CX we maintain a staff of certified "expert" with 3CX account. So feel free to reach out via email: [email protected] or by phone: (855) 869-8353. Contact our friendly staff if at any time your questions are not being answered by the current guides.

    Video Tutorials


    If you have the time, the video guides will navigate you through the setup of your 3CX software-based phone systems in the cleanest way possible. From the initial installation and the configuration of your VoIP phone lines, to your first outbound call and inbound call, we are here to help. Again, if you need additional help reach out via email: [email protected] or by phone: (855) 869-8353 at any time your questions are not being answered by the current video training/guides.

    3CX Quick Start Guide - Extension Setup (Version 16)

    3CX Quick Start Guide - Outbound Rules (Version 16)

    3CX Quick Start Guide - Debian Server Setup (Version 16)

    3CX Quick Start Guide - Inbound Rules (Version 16)

    3CX Quick Start Guide - Voxtelesys Trunk Configuration (Version 16)

    3CX Quick Start Guide - Phone Provisioning (Version 16)

    3CX Quick Start Guide - Web Client

    3CX Quick Start Guide - Mobile App

    3CX Quick Start Guide - 911 Rules

    3CX Quick Start Guide - Add Single DID/Number

    3CX Quick Start Guide - SIP Trunk Setup w/ IP Authentication (Version 18)

    3CX Quick Start Guide - Failover SIP Trunk Setup

    3CX Quick Start Guide - SIP Trunk Setup w/ Registration (Version 18)

    3CX Quick Start Guide - Inbound Rules (Version 18)

    3CX Quick Start Guide - Outbound Rules (Version 18)

    3CX Quick Start Guide - Voicemail Setup

    3CX Quick Start Guide - Voicemail PBX Settings

    3CX Quick Start Guide - TLS Setup

    3CX Quick Start Guide - SMS Setup

    3CX Quick Start Guide - Switch Extension's Status

    3CX Quick Start Guide - Caller ID & CNAM Setup

    3CX Quick Start Guide - Voicemail Main Menu Options

    3CX Quick Start Guide - Checking Voicemail

    3CX Quick Start Guide - How to Create a Backup

    3CX Quick Start Guide - Add Bulk Extensions

    3CX Quick Start Guide - Add Bulk DID / Numbers

    3CX Quick Start Guide - Add Digital Receptionist

    3CX Quick Start Guide - Add Call Queues

    3CX Quick Start Guide - Add Ring Groups

    3CX Quick Start Guide - Create a Group

    3CX FAQ's


    At Voxtelesys, we strive to answer any and all questions that you may have regarding your 3CX deployment or how we can serve you better. If you have a question that we have not addressed and would like to have addressed please reach out to us at [email protected].

    Does Voxtelesys support 3CX?

    Does Voxtelesys host 3CX?

    What is the 3CX PBX?

    Does Voxtelesys MS TEAMS SBC work with 3CX?

    Does Voxtelesys Support Stir/Shaken for 3CX?

    Where can 3CX be hosted?

    Can 3CX be installed on site/on location?

    What operating system(s) is 3CX run on?

    Does 3CX have an IP blacklist or block list?

    How much is a 3CX license?

    Is there Support for 3CX?

    Does 3CX have a forum?

    Is there an extension limit for 3CX?

    Is there a call limit for 3CX?

    Do extension to extension calls count toward the 3CX SC limit?

    Does 3CX have an API?

    Does 3CX support CRM integration?

    Does 3CX support call queues?

    Does 3CX support conference bridges?

    Does 3CX support web meetings?

    Does 3CX support ring groups?

    Does 3CX support announcements/paging?

    Does 3CX support an IVR/Auto attendant?

    Does 3CX support voicemail?

    Does 3CX support voicemail to email?

    Does 3CX support call transfer?

    Does 3CX support call waiting?

    Does 3CX support call recording?

    Does 3CX allow access to call records?

    Does 3CX allow event logging and errors?

    Does 3CX support soft phones?

    Does 3CX support custom music on hold?

    Is 3CX Asterisk-based?

    Is 3CX free?

    What licenses does 3CX have?

    Can 3CX send SMS?

    How does 3CX work?

    What is the 3CX app?

    What is the 3CX SBC?

    Can 3CX be installed, activated, and operated without Internet access?

    Can 3CX receive text messages?

    What is the Hot Desking feature for 3CX?

    Can 3CX record calls?

    What is a DID in 3CX?

    Who owns 3CX?

    How do I log into the 3CX Web Client?

    How do I log into the 3CX Management Console?

    Can I have different auto attendants in 3CX?

    Can I have a group chat in 3CX?

    How do I activate 3CX on my smartphone?

    What is shared parking in 3CX?

    What do I need to run 3CX?

    How do I update 3CX?

    How do I restart 3CX services?

    How do I set up a conference call on 3CX?

    Is 3CX a good Phone System?

    What does 3CX stand for?

    Can I make external calls on 3CX without a SIP trunk?

    Can I dial 911 from a 3CX soft phone?

    How do I activate 3CX on my iPhone, Android, or Google Device?

    How do I backup a 3CX Phone System?

    How do I blacklist numbers in 3CX?

    How do I change my extension number in 3CX?

    How do I check which version of 3CX I have?

    What is the latest version of 3CX?

    What is the latest iOS version of 3CX?

    What is the latest Android version of 3CX?

    Why would I convert my PBX from FreePBX to 3CX?

    How do I restart 3CX services?

    How do I see which calls were answered in the 3CX Management Console?

    How do I see which calls were answered in the 3CX Web Client?

    What are the DID formats in 3CX?

    How do I install a 3CX server on Windows?

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