3CX

Tutorials /
  • 3CX
  • 3CX Tutorials


    3CX is a turnkey unified communications platform. The level of maturity and quantity of features that 3CX offers can be overwhelming. We highly recommend the 3CX training courses for admins and users. Our tutorials page will attempt to take you through the configuration and setup of your 3CX Phone System. It does not matter if your installation is on bare metal or in a virtual environment. We tailored our instructions to help you achieve your goal of deploying a full-blown communication system that can make phone calls. What's more, as a Preferred Carrier and Platinum Partner with 3CX we maintain a staff of certified "expert" with 3CX account. So feel free to reach out via email: support@voxtelesys.com or by phone: (855) 869-8353. Contact our friendly staff if at any time your questions are not being answered by the current guides.

    January 5th, 2021
    SIP Trunk Setup: 3CX PBX

    Create Voxtelesys SIP Trunk using the 3CX provided template.

    January 5th, 2021
    3CX Outbound Rules

    Add outbound rules for your 3CX PBX.

    January 5th, 2021
    3CX Inbound Rules

    Create inbound rules for your 3CX PBX.

    January 5th, 2021
    Add 911 Rule: 3CX PBX

    Create 911 Rules for your 3CX PBX.

    January 5th, 2021
    Add Single DID/Numbers: 3CX PBX

    Add a single number to your 3CX PBX.

    January 5th, 2021
    Add Single Extension: 3CX PBX

    Add a single extension to your 3CX PBX.

    January 5th, 2021
    Add Bulk Extensions: 3CX PBX

    Add bulk extensions to your 3CX PBX.

    January 5th, 2021
    Add Bulk DID/Numbers: 3CX PBX

    Add bulk numbers to your 3CX PBX.

    January 13th, 2021
    3CX: Teams Setup

    Configure the VoxSBC to connect Teams and your 3CX PBX.

    January 27th, 2021
    Fax2Email Setup: 3CX PBX

    Set up Fax2Email on your 3CX PBX.

    April 7th, 2021
    Failover SIP Trunk Setup: 3CX PBX

    Add a Voxtelesys IP failover trunk to your 3CX PBX!

    April 13th, 2021
    Click2Call Settings: 3CX PBX

    Learn how to manage your Click2Call settings in your 3CX web client!

    June 17th, 2021
    3CX Web Client Setup

    Set up your 3CX web client with ease and start calling!

    June 17th, 2021
    3CX Mobile App Setup

    Set up your 3CX mobile app with ease and start calling with Voxtelesys SIP Trunking!

    August 31st, 2021
    Install sngrep on Debian 10 3CX V18

    How to troubleshoot a Debian 10 3CX PBX with sngrep.

    September 3rd, 2021
    Debian 9 to Debian 10 + 3CX V16 to V18

    Learn how to upgrade Debian 9 Stretch to Debian 10 Buster and how to update 3CX Server from V16 to V18!

    September 3rd, 2021
    Update 3CX Linux (Debian) Server from V16 to V18

    How to update your 3CX Linux (Debian) Server from V16 to V18!

    September 27th, 2021
    IP Auth SIP Trunk Setup: 3CX PBX

    Set up your 3CX PBX with IP authentication!

    September 27th, 2021
    3CX: Update Trunk from Registration to IP auth

    Update your 3CX from Registration to IP Authentication.

    Video Tutorials


    If you have the time, the video guides will navigate you through the setup of your 3CX software-based phone systems in the cleanest way possible. From the initial installation and the configuration of your VoIP phone lines, to your first outbound call and inbound call, we are here to help. Again, if you need additional help reach out via email: support@voxtelesys.com or by phone: (855) 869-8353 at any time your questions are not being answered by the current video training/guides.

    3CX Quick Start Guide - Extension Setup

    3CX Quick Start Guide - Debian Server Setup

    3CX Quick Start Guide - Inbound Rules

    3CX Quick Start Guide - Phone Provisioning

    3CX Quick Start Guide - Outbound Rules

    3CX Quick Start Guide - Voxtelesys Trunk Configuration

    3CX FAQ's


    At Voxtelesys, we strive to answer any and all questions that you may have regarding your 3CX deployment or how we can serve you better. If you have a question that we have not addressed and would like to have addressed please reach out to us at faq@voxtelesys.com.

    Can 3CX be installed on site/on location?

    What operating system(s) is 3CX run on?

    Does 3CX have an IP blacklist or block list?

    How much is a 3CX license?

    Is there support for 3CX?

    Does 3CX have a forum?

    Is there a call limit for 3CX?

    Do extension to extension calls count toward the 3CX SC limit?

    Does 3CX have an API?

    Does 3CX support CRM integration?

    Does 3CX support call queues?

    Does 3CX support conference bridges?

    Does 3CX support web meetings?

    Does 3CX support ring groups?

    Does 3CX support announcements/paging?

    Does 3CX support an IVR/Auto attendant?

    Does 3CX support voicemail?

    Does 3CX support voicemail to email?

    Does 3CX support call transfer?

    Does 3CX support call waiting?

    Does 3CX support call recording?

    Does 3CX allow access to call records?

    Does 3CX allow event logging and errors?

    Does 3CX support soft phones?

    Does 3CX support custom music on hold?

    Is 3CX Asterisk-based?

    Is 3CX free?

    What licenses does 3CX have?

    Can 3CX send SMS?

    How does 3CX work?

    What is the 3CX app?

    What is the 3CX SBC?

    Can 3CX be installed, activated, and operated without Internet access?

    Can 3CX receive text messages?

    What is the Hot Desking feature for 3CX?

    Can 3CX record calls?

    What is a DID in 3CX?