Tutorials: Email Domain Management
Required Access Voxtelesys Portal
To send emails, users must first verify their Email Domain. Users can add Email Domains through the Portal’s Email Domain Management page. Users must add a Domain before verifying it.
Last Updated: 2/13/2026
Log in to the Voxtelesys Portal.
Navigate to "Email Domains" Under the Email drop-down.
In the email domain management dashboard click "+Add Domain"
DKIM key length, targeted daily traffic, and email tracking are permanent settings. Once selected, these values cannot be changed.
Configure the Following:
- Domain: Your Email Domain
- Targeted Daily Traffic: Targeted daily traffic is used for domains with high volumes of traffic, and will be used to slowly increase the daily traffic limit so your traffic doesn't get marked as spam.
- DKIM Length: DKIM is a security method that uses cryptography to confirm the sender of an email is genuine. Longer emails benefit from stronger protection.
- Enable Email Tracking: Includes Open tracking, Unsubscribe tracking, and Click tracking.
Once the information is entered, click "Next"
Select a Payment Method: When to Pay
Select when to process the payment, there are 2 options available:
- Pay Now: Charge immediately to a selected card.
- Pay Later: Bill to account at the end of cycle.
Pay Now
Select “Pay Now” to use the credit card (or current balance) on file to pay immediately. Only prepaid customers can pay with their current balance.
Select your preferred payment method and click “Submit” to submit payment.
If you select “Pay Later” and the total of the invoice exceeds the available credit limit, then an “Invoice Total Exceeds Credit Limit” message will appear. To complete the order, select the “Pay Now” option.
Pay Later
If you select “Pay Later,” then the payment will be added to your invoice at the end of the billing cycle and charged to your default payment method.
Once completed, click “Submit."
After the order is submitted, a One-Time Charge Approval Notification will be sent to the accounting email on file. Please note, this One-Time Charge email is not an invoice.
Once you click submit, you will view your email domain in the Email Domain Management Table.
The domain status is automatically set to "Unverified"
To verify your domain you will need to update your DNS records with the information in the email domain drop-down. Please ensure you can access your DNS settings or have someone who can assist you with this step.
Once you are ready to verify your domain click "Verify Domain"
If Domain Verification is successful, you will receive the following message:
In the table, the domain status will update to "Verified"
Once the domain is verified, the user is ready to begin sending emails from this domain.
If one or more of your domains are currently under a temporary block, no action is required from you, as most of these blocks are automatically cleared within 24 hours. For help or questions, please open a support ticket.
Please refer to the following tutorials to learn more about email management in the Voxtelesys Portal:
