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Voxtelesys continues to enhance VAST Flow Builder's and VAST API's capabilities, making it easier than ever to build dynamic, secure, and efficient call flows. With the introduction of the VoXML Pay widget, businesses can now integrate secure payment processing directly into their automated voice workflows, ensuring seamless transactions while maintaining compliance with PCI DSS security standards.

What is VoXML Pay?

VoXML Pay is a powerful new feature that allows businesses to process payments through secure IVR flows or via API-driven interactions. This functionality enables customers to make payments over the phone without agent intervention, reducing costs and improving security.

Key features of VoXML Pay include:

• PCI DSS Compliance: Ensures sensitive payment information is handled securely.
• Seamless Integration: Works within VAST Flow Builder for no-code IVR design or via VAST API for custom implementations.
• Payment Gateways: It supports multiple payment gateways and is compatible with major processors such as Stripe.
• Tokenized Transactions: Enhances security by replacing sensitive card details with a secure token.
• Customizable Payment Flows: Configure transaction amounts, capture additional details, and control error handling dynamically.

How It Works

VoXML Pay simplifies payment collection by integrating directly into existing call flows. Here’s how businesses can leverage it:

1. Automated Payment Collection: Callers enter their payment details via touch-tone input (DTMF).
2. Secure Processing: The payment information is tokenized and transmitted securely to the payment processor.
3. Real-Time Confirmation: Customers receive instant confirmation of successful or failed transactions.
4. Data Logging & Webhooks:Track payments and integrate with CRM or accounting systems via API callbacks.

Benefits of Using VoXML Pay

Increased Efficiency

Automate payment processing within IVR, reducing the need for live agents to handle transactions.

Enhanced Security

Sensitive payment data never touches your servers, reducing compliance risks and ensuring end-to-end encryption.

Cost Savings

Eliminate manual payment handling, reducing labor costs while increasing adoption of self-service payment.

Scalability

Whether you're handling a few payments a day or thousands, VoXML Pay is designed to scale with your business needs.

Get Started with VoXML Pay Today!

Adding VoXML Pay to VAST Flow Builder and VAST API means businesses now have a secure, reliable, and fully integrated payment processing solution. Already a Voxtelesys customer? Log in to your Flow Builderand start integrating payments today! New to Voxtelesys? Contact us to see how we can streamline your communication and payment workflows.

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