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Introducing VoXML Pay: Secure Payment Processing in VAST Flow Builder & API

Introducing VoXML Pay: Secure Payment Processing in VAST Flow Builder & API

Flow Builder
Business Solutions
Calling
Introducing VoXML Pay: Secure Payment Processing in VAST Flow Builder & APIVoxtelesys continues to enhance VAST Flow Builder's and VAST API's capabilities, making it easier than ever to build dynamic, secure, and efficient call flows. With the introduction of the VoXML Pay widget, businesses can now integrate secure payment processing directly into their automated voice workflows, ensuring seamless transactions while maintaining compliance with PCI DSS security standards. Learn More
Voxtelesys Portal: Your Central Hub for 3CX Licensing

Voxtelesys Portal: Your Central Hub for 3CX Licensing

3CX
Portal
Voxtelesys Portal: Your Central Hub for 3CX LicensingManaging your 3CX licenses has never been easier with the Voxtelesys Portal! Under the 3CX Licensing tab, customers gain full visibility into their active licenses, including expiration dates, license types, and renewal options. With seamless functionality, customers with a credit card on file can renew licenses instantly, while those without can submit upgrade or purchase requests for support to process. Additionally, customers working with an agent can approve or reject purchase requests directly in the portal. Take control of your licensing today with the Voxtelesys Portal, ensuring a hassle-free experience and uninterrupted service! Learn More
Effortless Real-Time Translation with VAST Flow Builder

Effortless Real-Time Translation with VAST Flow Builder

Flow Builder
Calling
Business Solutions
Effortless Real-Time Translation with VAST Flow BuilderThe new Translate Text widget in VAST Flow Builder simplifies real-time translation during calls. Just input the text you want translated, and the widget does the rest—seamlessly transforming your call flows into multilingual communication hubs. Learn More

Popular Blogs

2024: A Year of Growth & Excellence for the Voxtelesys Support Team

2024: A Year of Growth & Excellence for the Voxtelesys Support Team

Support
Business Solutions
3CX
2024: A Year of Growth & Excellence for the Voxtelesys Support TeamAt Voxtelesys, we pride ourselves on delivering unmatched support to our customers. In 2024, we took bold steps to enhance our support team, ensuring that our clients receive the expertise and assistance they need when they need it. With a focus on growth, certification, and strategic restructuring, our team is now better equipped than ever to deliver exceptional service. Learn More
3CX Version 20

3CX Version 20

Call Center
SMB
PBX
3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX
911
Calling
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration3CX is leading the telecommunications industry with its new release, v20, which features an innovative integration of Dynamic E911. The main change in this update is that 3CX has decided to use geo-routing headers. This move simplifies the process and enhances the reliability and efficiency of emergency call routing. Learn More
Home / Learning Hub / Blogs / What’s New in the Voxtelesys Portal for 2025FAQs
What’s New in the Voxtelesys Portal for 2025
Portal
Calling
Business Solutions

The Voxtelesys Portal saw many exciting upgrades and features added throughout 2024. These improvements were designed to make the platform more powerful, user-friendly, and efficient. Here’s a look at the key updates we’ve made this past year:



Flow Management

illustration of vast flow page

In 2025, the Voxtelesys Portal introduces two major features: the Flow Builder and the Flow Builder SDK. The Flow Builder is a user-friendly, drag-and-drop tool designed for easily creating and managing call flows without requiring technical expertise. For developers, the Flow Builder SDK takes this further, enabling smooth integration and customization of the tool within business services, offering enhanced flexibility and personalization options.


Flow Builder

One of the most exciting additions to the portal is the Flow Builder, a drag-and-drop tool that makes designing call flows simple and intuitive. It’s perfect for creating and managing workflows without needing advanced technical skills.

Flow Builder SDK

To take Flow Builder to the next level, we introduced the Flow Builder SDK, which allows businesses to integrate this powerful tool into their own services. This feature is perfect for developers looking to customize their solutions.



Infrastructure & Hosting

The portal has undergone significant infrastructure upgrades in 2025. New hosting features improve performance and resource management. Additionally, the transition from Minio to S3 for document storage provides more efficient and robust file management across the platform.


Hosting Upgrades

We upgraded our infrastructure with new hosting features, ensuring smoother performance and better resource management across the platform.

Documents Migration

We transitioned from Minio to S3 for document storage, improving reliability and scalability for file management.



3CX Licensing and Auditing

3cx agent page

The Voxtelesys Portal introduces enhancements to agent license management for 3CX users in 2025. The new Agent License Management and User License Requesting simplify processes and improve overall ease of use for businesses.


Agent License Management

We improved how licensing is handled for 3CX users with:

  • Agent License Management: Simplifying how agents are managed.
  • User License Requesting: Making license requests faster and easier.


Security & Compliance

The Voxtelesys Portal introduces important security and compliance updates for 2025. This includes upgraded TCR features and the integration Know Your Customer (KYC) verification.


TCR Updates

We updated our TCR (The Campaign Registry) features, including:

  • TCR Auth Plus: Enhanced authorization for campaigns.

Know Your Customer (KYC)

To enhance security and compliance, we added KYC verification into the portal, making it easier to ensure account authenticity.



Reporting & Analytics

illustration of woman on a phone connected to the cloud

In 2025, A new Reporting Page has been added to the Voxtelesys Portal. This enhancement improves data access and analysis, resulting in more efficient reporting.


Reporting

A new Reporting Page was added, allowing users to generate reports for CDRs, MDRs, and FDRs asynchronously. This makes it easier to access and analyze your data without delays.



Additional Features

The portal now features Dynamic E911 support, automatically routing emergency calls to the correct location based on the caller's position. Additionally, the login and registration system has been reworked, with further updates planned to enhance both security and the overall user experience.


Dynamic E911

The portal now includes support for Dynamic E911, ensuring emergency calls route to the correct location automatically based on the caller’s location.


Login and Registration Rework

Our login and registration system saw its first rework, with a second update planned to further improve user experience and security.

portal login page



In Progress Future Features

The Voxtelesys Portal will soon support ACH payments, offering a secure and convenient way to manage account transactions. Additionally, the Agent Quoting feature is in progress, aimed at making the quoting process more efficent for agents.


ACH Payments (Releasing Soon)

You can now make payments directly through the portal using ACH, providing a secure and convenient option for managing your account.


Agent Quoting (In Progress)

We’re working on adding an Agent Quoting feature to streamline the quoting process for agents, making it more efficient and accurate.



Looking Ahead


The Voxtelesys Team has made significant improvements to the Customer Portal going into 2025. You'll find a brand-new Flow Builder, easier 3CX licensing, improved KYC verification, and convenient ACH payment options. Plus, we've boosted reliability and security with hosting upgrades, Dynamic E911, and TCR updates. Getting the data you need is simpler now with our new reporting tools, and our document storage migration means better scalability for your business. We're also working on Agent Quoting, which will further optimize those processes. These changes are all about making the portal more efficient and user-friendly. See how these features can help your business – get in touch today.


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