Blogs

2024 has been a year of incredible growth and innovation for the Voxtelesys development team. From creating cutting-edge tools to enhancing existing features, our team has worked tirelessly to bring new value to our customers. Here are the highlights of what we accomplished this year:

VAST Flow Builder

Voxtelesys launched the Flow Builder, a revolutionary tool that lets users design call flows with a simple drag-and-drop interface. This user-friendly feature empowers businesses to create and manage complex workflows without needing extensive technical knowledge.

Flow Builder SDK

The team expanded the functionality of Flow Builder by creating the Flow Builder SDK. This software development kit allows businesses to integrate Flow Builder directly into their own services, giving developers the flexibility to customize and expand its use cases.

Extended Dashboard API

The team also extended the Dashboard API, making it more versatile than ever. New public routes now allow customers to manage:

• Telephone Numbers (TNs)
• Trunk Groups
• Route Profiles
• Route Profile Routes
• Voice API Profiles
• Fax Profiles

These enhancements make it easier for users to access and control their account settings programmatically.

3CX Licensing and Auditing

The team collaborated to improve 3CX licensing and auditing. The updates include:

• Agent License Management: Simplifying how agents are licensed and managed.
• User License Requesting: Making it easier for customers to request licenses through the platform.

ACH Payments

The team is excited to announce a major upcoming feature for the Voxtelesys Portal: ACH payments. Soon, customers will be able to make secure and convenient payments directly through the portal.

New Website Release

Our website got a complete makeover. This brand-new website was rebuilt from the ground up, offering a fresh, modern look and an improved user experience.

Alerts in Portal

The team enhanced the portal by introducing a comprehensive alerts system. Users can now view account-level alerts right on their dashboard. The new system includes a tiered structure for alerts, categorized as: Error, Warning, Success, Info, and Notification.

Additionally, the portal’s user interface underwent a complete overhaul to ensure a more streamlined and intuitive experience.

Nodelogshared Overhaul

The team spearheaded a complete nodelogshared overhaul, improving its performance and reliability. This work ensures a more seamless experience for developers and customers alike.

EJS Shared and EJS Builder

The team created the EJS Shared and EJS Builder tools. These allow for dynamic, preset emails, making it easier to generate and manage communication templates.

Node Common

The entire team contributed to the Node Common library, a shared resource that standardizes and simplifies repeated code and library implementations across our projects. This improvement boosts efficiency and ensures consistency across all development efforts.

Looking Ahead

The achievements of 2024 are just the beginning. These new tools and updates set the stage for even more exciting developments in 2025. At Voxtelesys, we remain committed to innovation and delivering the best possible solutions for our customers. Stay tuned for what’s next! Contact us today!

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