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2024: A Year of Growth & Excellence for the Voxtelesys Support Team
Support
Business Solutions
3CX
2024: A Year of Growth & Excellence for the Voxtelesys Support TeamAt Voxtelesys, we pride ourselves on delivering unmatched support to our customers. In 2024, we took bold steps to enhance our support team, ensuring that our clients receive the expertise and assistance they need when they need it. With a focus on growth, certification, and strategic restructuring, our team is now better equipped than ever to deliver exceptional service. Learn More
3CX Version 20
Call Center
SMB
PBX
3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More
Introducing the missio™ Email Builder: Precision, Power, and Personalization
Canvas
Email
missio
Introducing the missio™ Email Builder: Precision, Power, and PersonalizationIf email is one of your most important communication channels, why settle for tools that slow you down or limit what you can do? The new Missio™ Email Builder is designed to give you complete control over how your emails look, behave, and connect with your data—without compromising on compliance or performance. Learn More
Home / Learning Hub / Blogs / What the Voxtelesys Development Team Accomplished in 2024FAQs
What the Voxtelesys Development Team Accomplished in 2024
Canvas
missio
Business Solutions

2024 has been a year of incredible growth and innovation for the Voxtelesys development team. From creating cutting-edge tools to enhancing existing features, our team has worked tirelessly to bring new value to our customers. Here are the highlights of what we accomplished this year:

illustration of flow builder


missio™ Canvas

Voxtelesys launched missio™ Canvas, a revolutionary tool that lets users design call flows with a simple drag-and-drop interface. This user-friendly feature empowers businesses to create and manage complex workflows without needing extensive technical knowledge.


missio™ Canvas SDK

The team expanded the functionality of Canvas by creating the missio™ Canvas SDK. This software development kit allows businesses to integrate Canvas directly into their own services, giving developers the flexibility to customize and expand its use cases.


Extended Dashboard API

The team also extended the Dashboard API, making it more versatile than ever. New public routes now allow customers to manage:

  • Telephone Numbers (TNs)
  • Trunk Groups
  • Route Profiles
  • Route Profile Routes
  • Voice API Profiles
  • Fax Profiles

These enhancements make it easier for users to access and control their account settings programmatically.


3CX Licensing and Auditing


agent license management


The team collaborated to improve 3CX licensing and auditing. The updates include:

  • Agent License Management: Simplifying how agents are licensed and managed.
  • User License Requesting: Making it easier for customers to request licenses through the platform.

ACH Payments

The team is excited to announce a major upcoming feature for the Voxtelesys Portal: ACH payments. Soon, customers will be able to make secure and convenient payments directly through the portal.


New Website Release

Our website got a complete makeover. This brand-new website was rebuilt from the ground up, offering a fresh, modern look and an improved user experience.


Alerts in Portal

voxtelesys alerts

The team enhanced the portal by introducing a comprehensive alerts system. Users can now view account-level alerts right on their dashboard. The new system includes a tiered structure for alerts, categorized as: Error, Warning, Success, Info, and Notification.

Additionally, the portal’s user interface underwent a complete overhaul to ensure a more streamlined and intuitive experience.


Nodelogshared Overhaul

The team spearheaded a complete nodelogshared overhaul, improving its performance and reliability. This work ensures a more seamless experience for developers and customers alike.

illustration of people having a fun time working together


EJS Shared and EJS Builder

The team created the EJS Shared and EJS Builder tools. These allow for dynamic, preset emails, making it easier to generate and manage communication templates.



Node Common

The entire team contributed to the Node Common library, a shared resource that standardizes and simplifies repeated code and library implementations across our projects. This improvement boosts efficiency and ensures consistency across all development efforts.



Looking Ahead

The achievements of 2024 are just the beginning. These new tools and updates set the stage for even more exciting developments in 2025. At Voxtelesys, we remain committed to innovation and delivering the best possible solutions for our customers. Stay tuned for what’s next! Contact us today!


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Voxtelesys 2024 what the team accomplished thumbnail

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