Voxtelesys

For local numbers, it takes around 1-2 weeks depending on the responsiveness of the losing carrier (your old carrier). The porting process itself should be seamless, with little to no downtime.

Our SIP service is no contract, month-to-month. A contract may be used only under a special design or application.

Yes! Voxtelesys currently offers 3CX as a hosted PBX solution. 3CX is robust, easy to configure, secure, and much, much more.

Absolutely! Voxtelesys takes PBX hosting seriously, we make sure your PBX is on the recommended hardware and gets a static IP address. On top of that, our hosting is more than just a platform, we also handle the following: manage updates, monitor PBX health and errors, nightly PBX snapshots (backups are held for 5 days), and our data centers are on core backbone fiber routes in the U.S.

Yes, our staff can help with configuring a solution. We also have the following tutorial on the subject: https://voxtelesys.com/tutorials/ata-configs

The VoxSBC is a session border controller (SBC) that Voxtelesys developed to connect Teams to our SIP trunking! We host the SBC in our data facilities, taking the burden of hosting your own SBC.

Voxtelesys offers flexible pricing, better support, and better quality! With our service, you no longer pay per user, you can pay for what you use (Metered) or pay per simultaneous call path (Unlimited). Now there is no more paying for users who do not talk often! Voxtelesys also offers other services like fax to email, SMS/MMS (texting), and account management through our Portal.

Setting up a direct routing SBC can be quite intimidating, but Voxtelesys has made it easy. With our SBC wizard you can create your Teams Direct Routing in no time! If you want a reference, you can see these guides and videos: https://voxtelesys.com/tutorials/ms-teams

Yes! Voxtelesys has a Portal to help manage your account, see call records, view max calls, and order/manage phone numbers. We are continually updating our Portal, so make sure to check back often!

Voxtelesys supports the following codecs: G.711 Ulaw (PCMU), G.711 Alaw (PCMA), G.729, T.38, and RFC2833.

Voxtelesys is an interconnected VoIP carrier and is compliant with Stir/Shaken!

Yes. For the U.S. and Canada, all per minute calls are billed in 6 second increments. It does not sound like much, but with frequent calling, the 6 second increments can share quite a lot over 60 second billing.

Yes! Voxtelesys supports faxing over T.38 and G.711. We even have a fax to email service that allows you to send and receive faxes from your email. Check out VoxFax!

Yes, originating and terminating carriers that have S/S enabled on their network will evaluate all calls from every outbound number without the business having S/S implemented.
Related Posts: Stir/Shaken

Yes, S/S has a three-level system to categorize the essential information about the caller into levels of “attestation” for the call. These attestation levels characterize a caller’s right to use a particular number. Full attestation, also known as “A-attestation,” has several requirements but provides the highest level of confidence by Voxtelesys. Customers meeting the below conditions will receive an A-Attestation: customers' calls that originate on the Voxtelesys network, customers' CLID is a phone number on record with Voxtelesys, customer is known to Voxtelesys, and is located in the U.S. or Canada.
Related Posts: Stir/Shaken

Yes we do. It is the law.
Related Posts: Kari's Law