Learning Hub / Tutorials / Voxtelesys / Adding Emergency Geolocations in Voxtelesys PortalFAQs

Tutorials: Adding Emergency Geolocations in Voxtelesys Portal

This guide is for setting up Dynamic E911 addresses for calls to Emergency Services if you have multiple locations that Emergency services may need to respond to.

Required access: Voxtelesys Portal

Estimated time to complete tutorial: 5-20 minutes, the time is dependent on how many addresses you need to add.


Before you can add your addresses for geo911 in the portal you will need to reach out to our support department to get this feature added to your account.


*Disclaimer: Having Dynamic e911 on your account can result in rogue 911 calls which will cost you $125 per call.


Last Updated: August 26th 2024

  • Click on Emergency Services in the left menu.

  • Click "Emergency Geolocations" from the dropdown.

  • Click the box with the plus sign (+).

  • Click the address dropdown and select and existing address or select "Enter a new Address".

  • We will show adding a new address
  • Click this dropdown and Select "Enter a new address.

  • Click this text field.

  • Start typing your address
  • Choose the matching address.

  • Wait for the address to validate. You should see the success message. If not move to step 5.

  • Click "Confirm"

  • Click "OK" Move on to step 6.

  • Click "Enter address manually"

  • Enter your address

  • Click "Confirm"

  • Click "OK"

  • Click add for each address you need to add and repeat step 4 or step 5.

Learning Hub / Tutorials / Voxtelesys / Adding Emergency Geolocations in Voxtelesys PortalFAQs