Learning Hub / Tutorials / Voxtelesys / Adding Emergency Geolocations in Voxtelesys PortalFAQs

Tutorials: Adding Emergency Geolocations in Voxtelesys Portal

This guide is for setting up Dynamic E911 addresses for calls to Emergency Services if you have multiple locations that Emergency services may need to respond to. Keywords: E911, Emergency, Geolocation, Emergency Geolocations

Required access: Voxtelesys Portal


Estimated time to complete tutorial: 5-20 minutes, the time is dependent on how many addresses you need to add.


*Disclaimer: Having Dynamic e911 on your account can result in rogue 911 calls which will cost you $125 per call.

Before you can add your addresses for geo911 in the portal you will need to reach out to our support department to get this feature added to your account.


Last Updated: 4/2/2025

Navigate to the Voxtelesys Portal.

emergency services on left sidebar in the voxtelesys portal

Click on "Emergency Services" in the left menu.

emergency geolocation in the dropdown in the voxtelesys portal

Click "Emergency Geolocations" from the dropdown.

blue box with the plus sign

Click the box with the plus sign (+).

address dropdown in the voxtelesys portal

Click the address dropdown and select and existing address or select "Enter a new Address".

We will show adding a new address.

enter a new address dropdown


Click this dropdown and Select "Enter a new address."

address text field in the voxtelesys portal

Click this text field.

Start typing your address.

matching address from the dropdown in the voxtelesys portal

Choose the matching address.

address validated success message

Wait for the address to validate.

You should see the success message.

If not, move to step 5.

confirm button

Click "Confirm"

ok button in the voxtelesys portal

Click "OK" and move on to step 6.

enter address manually option

Click "Enter address manually."

area to enter your address

Enter your address.

confirm button in the vostelesys portal

Click "Confirm."

ok button in the voxtelesys portal

Click "OK."

blue box with the plus sign

Click the box with the plus sign (+) for each address you need to add and repeat step 4 or step 5.

Learning Hub / Tutorials / Voxtelesys / Adding Emergency Geolocations in Voxtelesys PortalFAQs