Call Queues in the Vodia PBX are very powerful and customizable, we will go over creating a queue and some basic settings, for more information on call queues please see Vodia's Info Page
Under the Domain navigate to "Agent Groups" under "Accounts"
Account Name: Number for Queue
Display Name: Name of Queue
Click on the Queue number to start editing
You can add two different types of Agents:
Select Extensions and Add
Algorithm for selecting next agent: Choose how your queue rings agents
Position for adding agent: start new agents and the front of back of queue
Condition for including more agents: Customize queue on when to pick agents
There are many other settings/parameters that can be customized to your needs!