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Simplifying Regulatory Compliance and Reliability for Power Utilities with Voxtelesys' VAST Flow Builder

Simplifying Regulatory Compliance and Reliability for Power Utilities with Voxtelesys' VAST Flow Builder

Business Solutions
IT Integration
Call Center
Simplifying Regulatory Compliance and Reliability for Power Utilities with Voxtelesys' VAST Flow BuilderManaging customer interactions effectively is crucial for power utilities, especially in a highly regulated and reliability-focused environment. Clear and efficient communication is critical to complying with regulations and ensuring reliable service. Properly handling phone calls is a vital part of this process, and that's where the call flow builder from Voxtelesys comes into play. Learn More
VAST Flow Builder is Here: Unlock the Power of Workflow Automation

VAST Flow Builder is Here: Unlock the Power of Workflow Automation

IT Integration
Call Center
CCaaS
VAST Flow Builder is Here: Unlock the Power of Workflow AutomationIn the world of modern telecommunications, staying ahead means constantly innovating and optimizing how you manage customer interactions.We’re thrilled to announce that the VAST Flow Builder, a tool designed to take your workflow automation to the next level, will officially launch on September 16th. If you’ve been searching for a solution that rivals the capabilities of Twilio Studio but offers even greater flexibility, customization, and affordability, look no further. Learn More
Get Ready for VAST Flow Builder: Revolutionizing Workflow Automation

Get Ready for VAST Flow Builder: Revolutionizing Workflow Automation

Business Solutions
IT Integration
Call Center
Get Ready for VAST Flow Builder: Revolutionizing Workflow AutomationIn today’s fast-paced business environment, automating and optimizing workflows is critical to maintaining a competitive edge. We are excited to introduce the VAST Flow Builder. This tool will make your complex telecommunication processes more manageable. Learn More

Popular Blogs

3CX Version 20

3CX Version 20

Call Center
SMB
PBX
3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX
911
Calling
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration3CX is leading the telecommunications industry with its new release, v20, which features an innovative integration of Dynamic E911. The main change in this update is that 3CX has decided to use geo-routing headers. This move simplifies the process and enhances the reliability and efficiency of emergency call routing. Learn More
Host Your 3CX with Voxtelesys

Host Your 3CX with Voxtelesys

Business Solutions
Call Center
Hosted
Host Your 3CX with VoxtelesysEffective communication is the cornerstone of success in today's fast-paced business environment. As organizations strive to enhance their telecommunication infrastructure, 3CX emerges as a leading CCaaS solution, offering flexibility, scalability, and powerful features. Partnering with Voxtelesys, a renowned name in telecommunications, provides premium hosting and support for your 3CX setup, ensuring seamless, secure, and superior business communication. Why Choose 3CX? 3CX is an open-platform, software-based PBX system that delivers voice calls, video conferencing, live chat, and SMS. It's designed for businesses of all sizes, helping to reduce communication costs, improve customer experience, and boost productivity. The Voxtelesys Advantage offers unmatched reliability, optimized performance, enhanced security, scalable solutions, and expert support, ensuring your 3CX system effectively addresses voice communications' unique demands effectively. With Voxtelesys, transitioning to or upgrading your 3CX system is seamless, providing a robust, reliable, and efficient communication system that is essential in the digital age. Hosting your 3CX with Voxtelesys gives your business a competitive edge, transforming how your organization connects, collaborates, and thrives. Learn More
Home / Learning Hub / Blogs / SMS RegistrationFAQs
SMS Registration
Call Center
SMB
3CX

Since the beginning of February 2021, the major wireless carriers (Verizon, AT&T, and T-Mobile) have been working with The Campaign Registry (TCR) to implement a process to register everyone using VoIP and US local phone numbers to send SMS/MMS messages. All US local (NANP) VoIP SMS numbers must be registered with the TCR, this includes low-volume customers/numbers.



TCR and Campaign Registration

Illustration of a person messaging on a mobile phone

There are a couple of reasons for the TCR and campaign registration:

  1. It protects the end-user from spam.
  2. It keeps further FCC requirements and regulations from being implemented.

Once a number is registered with a campaign under the TCR, it becomes a 10DLC. 10DLC numbers are permitted to send A2P (Application-To-Person) messages from local long-code phone numbers to end users. By using the TCR's SMS registration process, businesses now have their phone numbers registered with the major carriers to prevent their numbers from being blocked. The 10DLC increases the SMS/MMS throughput compared to person-to-person long code traffic.

There are some circumstances where businesses do NOT have to register their numbers with TCR, such as: if you are using a Toll-Free number for SMS or if you are only sending SMS to Canada via a local number. However, if a business sends SMS to Canada with a Toll-Free number, that business will need to register with a different form. (Please reach out to Voxtelesys about the form)



Costs & Fees

Though it is good to see these carriers implementing standards that protect the end-user and better regulate SMS/MMS traffic, it does include some setup and monthly fees. The initial setup of your brand and campaign starts at $50, while the monthly fee to keep your campaign active starts at $3. Both of these prices may vary depending on what type of campaign you register for.

While it may seem expensive to get started with the TCR, it is much cheaper than not being compliant. There are hefty fees your business can be subject to for not registering your SMS/MMS numbers or for failing to comply with the TCR. Some of those fees include SMS Registration- Evasion: $1,000 per message sent (switching numbers to avoid being labeled spam) and Text Enablement Invasion: $10,000 per message sent (for messages sent before registering with the TCR). Though these fines are usually uncommon, they can and will be enforced for behavior violating the TCR.



Get Started With Voxtelesys

Since the formation of The Campaign Registry, Voxtelesys has remained compliant with the new SMS regulations. Voxtelesys prides itself on only offering our customers strict and robust networks for all SMS/MMS traffic. To get started or to learn more about Voxtelesys' integration with TCR, please complete the registration process via this link: https://portal.voxtelesys.net/sms-campaigns-registry


We look forward to being your service provider for all your business SMS and MMS needs. Contact us today!


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