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A Year of Growth: Milestones and Achievements at Voxtelesys

A Year of Growth: Milestones and Achievements at Voxtelesys

Call Center
Business Solutions
A Year of Growth: Milestones and Achievements at VoxtelesysAt Voxtelesys, 2024 has been a year of expansion, connection, and milestones. From attending industry-leading conferences to growing our network and hosting our first training event, we’ve made significant strides in advancing our capabilities and strengthening our relationships with partners and clients alike. Here’s a look back at some of the highlights. Learn More
2024: A Year of Growth & Excellence for the Voxtelesys Support Team

2024: A Year of Growth & Excellence for the Voxtelesys Support Team

Support
Business Solutions
3CX
2024: A Year of Growth & Excellence for the Voxtelesys Support TeamAt Voxtelesys, we pride ourselves on delivering unmatched support to our customers. In 2024, we took bold steps to enhance our support team, ensuring that our clients receive the expertise and assistance they need when they need it. With a focus on growth, certification, and strategic restructuring, our team is now better equipped than ever to deliver exceptional service. Learn More
Navigating 10DLC Compliance with Voxtelesys: Everything You Need to Know

Navigating 10DLC Compliance with Voxtelesys: Everything You Need to Know

10DLC
Compliance
SMS
Navigating 10DLC Compliance with Voxtelesys: Everything You Need to KnowIn business messaging, ensuring compliance and maintaining high-quality customer communication is more critical than ever. One of the most significant developments in this space is 10DLC (10-digit Long Code) for SMS messaging, which enables businesses to send messages through local phone numbers. Voxtelesys is here to guide you through the process, ensuring your business adheres to all the necessary regulations and maximizes the benefits of 10DLC. Learn More

Popular Blogs

2024: A Year of Growth & Excellence for the Voxtelesys Support Team

2024: A Year of Growth & Excellence for the Voxtelesys Support Team

Support
Business Solutions
3CX
2024: A Year of Growth & Excellence for the Voxtelesys Support TeamAt Voxtelesys, we pride ourselves on delivering unmatched support to our customers. In 2024, we took bold steps to enhance our support team, ensuring that our clients receive the expertise and assistance they need when they need it. With a focus on growth, certification, and strategic restructuring, our team is now better equipped than ever to deliver exceptional service. Learn More
3CX Version 20

3CX Version 20

Call Center
SMB
PBX
3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX
911
Calling
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration3CX is leading the telecommunications industry with its new release, v20, which features an innovative integration of Dynamic E911. The main change in this update is that 3CX has decided to use geo-routing headers. This move simplifies the process and enhances the reliability and efficiency of emergency call routing. Learn More
Home / Learning Hub / Blogs / SMS RegistrationFAQs
SMS Registration
Call Center
SMB
3CX

Since the beginning of February 2021, the major wireless carriers (Verizon, AT&T, and T-Mobile) have been working with The Campaign Registry (TCR) to implement a process to register everyone using VoIP and US local phone numbers to send SMS/MMS messages. All US local (NANP) VoIP SMS numbers must be registered with the TCR, this includes low-volume customers/numbers.



TCR and Campaign Registration

Illustration of a person messaging on a mobile phone

There are a couple of reasons for the TCR and campaign registration:

  1. It protects the end-user from spam.
  2. It keeps further FCC requirements and regulations from being implemented.

Once a number is registered with a campaign under the TCR, it becomes a 10DLC. 10DLC numbers are permitted to send A2P (Application-To-Person) messages from local long-code phone numbers to end users. By using the TCR's SMS registration process, businesses now have their phone numbers registered with the major carriers to prevent their numbers from being blocked. The 10DLC increases the SMS/MMS throughput compared to person-to-person long code traffic.

There are some circumstances where businesses do NOT have to register their numbers with TCR, such as: if you are using a Toll-Free number for SMS or if you are only sending SMS to Canada via a local number. However, if a business sends SMS to Canada with a Toll-Free number, that business will need to register with a different form. (Please reach out to Voxtelesys about the form)



Costs & Fees

Though it is good to see these carriers implementing standards that protect the end-user and better regulate SMS/MMS traffic, it does include some setup and monthly fees. The initial setup of your brand and campaign starts at $50, while the monthly fee to keep your campaign active starts at $3. Both of these prices may vary depending on what type of campaign you register for.

While it may seem expensive to get started with the TCR, it is much cheaper than not being compliant. There are hefty fees your business can be subject to for not registering your SMS/MMS numbers or for failing to comply with the TCR. Some of those fees include SMS Registration- Evasion: $1,000 per message sent (switching numbers to avoid being labeled spam) and Text Enablement Invasion: $10,000 per message sent (for messages sent before registering with the TCR). Though these fines are usually uncommon, they can and will be enforced for behavior violating the TCR.



Get Started With Voxtelesys

Since the formation of The Campaign Registry, Voxtelesys has remained compliant with the new SMS regulations. Voxtelesys prides itself on only offering our customers strict and robust networks for all SMS/MMS traffic. To get started or to learn more about Voxtelesys' integration with TCR, please complete the registration process via this link: https://portal.voxtelesys.net/sms-campaigns-registry


We look forward to being your service provider for all your business SMS and MMS needs. Contact us today!


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