Teams: Add Auto Attendant
1. Login to Teams Admin Center
Side Panel > Voice > Auto Attendants

2. Add a Auto Attendant

3. Fill in Call Queue information
Name Auto Attendant: Name of IVR
Operator: optional
Time Zone: Time zone for IVR
Language: Language for IVR
Enable voice inputs: Allow/disallow voice commands in ivr

4. Call Flow
- Select setting for "First play a greeting message"
- If you are playing a message for press 1, 2, etc then set as no greeting

- After first greeting configure "Then route the call"

- This is where you can upload your press 1, 2, etc file and setup, example below:

5. Set Auto Attendant Hours
- Setup your business hours for this IVR

- Setup after hours routing

After "first play a greeting message" select how to route the call

6. Setup Holidays
Setup known holidays or holidays for the year

7. Add Resource Account
Add your IVR/Auto Attendant Resource account, if you haven't created a resource account you can follow these instructions

8. Save
More How to guides here