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Introducing VoXML Pay: Secure Payment Processing in VAST Flow Builder & API

Introducing VoXML Pay: Secure Payment Processing in VAST Flow Builder & API

Flow Builder
Business Solutions
Calling
Introducing VoXML Pay: Secure Payment Processing in VAST Flow Builder & APIVoxtelesys continues to enhance VAST Flow Builder's and VAST API's capabilities, making it easier than ever to build dynamic, secure, and efficient call flows. With the introduction of the VoXML Pay widget, businesses can now integrate secure payment processing directly into their automated voice workflows, ensuring seamless transactions while maintaining compliance with PCI DSS security standards. Learn More
Voxtelesys Portal: Your Central Hub for 3CX Licensing

Voxtelesys Portal: Your Central Hub for 3CX Licensing

3CX
Portal
Voxtelesys Portal: Your Central Hub for 3CX LicensingManaging your 3CX licenses has never been easier with the Voxtelesys Portal! Under the 3CX Licensing tab, customers gain full visibility into their active licenses, including expiration dates, license types, and renewal options. With seamless functionality, customers with a credit card on file can renew licenses instantly, while those without can submit upgrade or purchase requests for support to process. Additionally, customers working with an agent can approve or reject purchase requests directly in the portal. Take control of your licensing today with the Voxtelesys Portal, ensuring a hassle-free experience and uninterrupted service! Learn More
Effortless Real-Time Translation with VAST Flow Builder

Effortless Real-Time Translation with VAST Flow Builder

Flow Builder
Calling
Business Solutions
Effortless Real-Time Translation with VAST Flow BuilderThe new Translate Text widget in VAST Flow Builder simplifies real-time translation during calls. Just input the text you want translated, and the widget does the rest—seamlessly transforming your call flows into multilingual communication hubs. Learn More

Popular Blogs

2024: A Year of Growth & Excellence for the Voxtelesys Support Team

2024: A Year of Growth & Excellence for the Voxtelesys Support Team

Support
Business Solutions
3CX
2024: A Year of Growth & Excellence for the Voxtelesys Support TeamAt Voxtelesys, we pride ourselves on delivering unmatched support to our customers. In 2024, we took bold steps to enhance our support team, ensuring that our clients receive the expertise and assistance they need when they need it. With a focus on growth, certification, and strategic restructuring, our team is now better equipped than ever to deliver exceptional service. Learn More
3CX Version 20

3CX Version 20

Call Center
SMB
PBX
3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX
911
Calling
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration3CX is leading the telecommunications industry with its new release, v20, which features an innovative integration of Dynamic E911. The main change in this update is that 3CX has decided to use geo-routing headers. This move simplifies the process and enhances the reliability and efficiency of emergency call routing. Learn More
Home / Learning Hub / Blogs / PBX and 3CX Phone System Round UpFAQs
PBX and 3CX Phone System Round Up
SMB
PBX
IT Integration
3CX

In business, making any switch in hardware, software, or service is a significant change. There are so many things to consider, including initial costs, cost over time, impact on staff, and more. When you look at the switch to SIP or upgrading a PBX, it seems you have many choices—from using your existing PBX, buying a brand new PBX, and hosted vs. on-premise. It can get confusing. In the last few months, we’ve covered these topics quite a bit on the blog, so we’re going to do a quick roundup of the questions to ask about SIP and PBXs. For this discussion, we’ll be using a 3CX phone system as our working example. Why? Because a 3CX phone system can work in almost any of the situations described above.



It’s All About the Benjamins

We won’t beat around the bush: many decisions are based on cost. We understand. Businesses that don’t pay attention to the bottom line don’t tend to stay in business long. It’s easy to get caught up in the bells and whistles of an unlimited SIP plan that adds extra services and minutes you simply may not use. That’s why we created the Voxtelesys Plus 1 (metered) PBX plan. It’s simple: $1 per line, $1 per number, 1 cent per minute. With the Plus 1 PBX plan, you pay for what you use and no more. Our blog post, The Expensive Truth about the Unlimited VoIP Plan, shows how the plan can save you money over an unlimited plan. Combined with a 3CX phone system, you are looking at good opportunities to reduce costs while increasing quality.



In the Cloud? On-Premise?

Does your IT staff have their head in the cloud or do they prefer keeping their systems close at hand? Should you choose a hosted 3CX phone system or keep it on-premise? An on-premise PBX provides greater control of your phone system. However, moving to the cloud provides more scalability and turns your PBX into a managed service. For a small business without a massive IT staff, that could make a big difference. So, which is better? The answer is…neither. In this case, you pick the right tool for the job. Regardless of what you choose, your PBX is only as good as the SIP service behind it. No matter how expensive your hardware, if your service is sub-par you will have problems.



What About PBX Integration?

So, what’s the bottom line where SIP integration with your PBX is concerned? That comes down to cost over time and ROI. We examined the cost differences between buying an off-the-shelf PBX with another service and using an open standards PBX like a 3CX phone system combined with the Voxtelesys Plus 1 PBX Plan. In the end, 3CX powered by Voxtelesys can result in some serious savings.

You can even integrate your 3CX with other solutions, such as Microsoft Teams.



Why a 3CX Phone System?

Voxtelesys is a proud 3CX partner. With 3CX you can run your own hardware—you can upgrade your current PBX or purchase a brand new one and install 3CX—or we can host it for you.  The 3CX software is open standards, compatible with many popular IP phones, and is easy to install and maintain. A 3CX phone system that’s powered by Voxtelesys is a complete telecom solution without the cost and management headaches of an “old style” phone system or limitations of a shared cloud PBX.

Have we mentioned the PBX features? A 3CX phone system is loaded with features. Some of our favorites are:



Still Have Questions?

You know what? You should still have questions! This isn’t a small decision. You wouldn’t buy a car online without popping the hood and checking it out. If you’re thinking of making a PBX upgrade or switching to SIP, we’re here to help. Contact us today about our Plus 1 (metered) PBX plan, or end-to-end 3CX IP PBX service. We’ll help you seamlessly integrate your infrastructure with our services, our help you start from scratch, letting you control your services by campaign or even by specific outbound SIP lines. Free yourself from the burden of extra work.


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