Learning Hub

Explore a wealth of resources curated to guide you through our services and technology.

Popular Blogs

3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

BLOG
3CX
911
Calling
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration3CX is leading the telecommunications industry with its new release, v20, which features an innovative integration of Dynamic E911. The main change in this update is that 3CX has decided to use geo-routing headers. This move simplifies the process and enhances the reliability and efficiency of emergency call routing.
Celebrating a Year of Success: 3CX v20 Upgrades with Voxtelesys

Celebrating a Year of Success: 3CX v20 Upgrades with Voxtelesys

BLOG
3CX
Business Solutions
Call Center
Celebrating a Year of Success: 3CX v20 Upgrades with Voxtelesys2024 has been an incredible year for 3CX upgrades, and we’re proud to announce a milestone worth celebrating! Over the past 12 months, our team at Voxtelesys has completed or assisted in over 1,000 upgrades to 3CX Version 20. Of these, more than 700 upgrades took place within our hosted environments, ensuring our clients enjoy a seamless transition with optimized performance and management capabilities.
What is Split DNS and how do I implement it in 3CX V20

What is Split DNS and how do I implement it in 3CX V20

BLOG
CCaaS
Call Center
3CX
What is Split DNS and how do I implement it in 3CX V20Split DNS is a network configuration technique that allows a domain name to resolve to different IP addresses based on the origin of the request - internal network or external internet. This is particularly beneficial for organizations looking to manage traffic efficiently for VoIP systems like 3CX. The move to using FQDNs over internal IP addresses in systems like 3CX V20 is driven by the need for enhanced security, simplified configuration, better NAT compatibility, and easier certificate management. Implementing Split DNS in 3CX V20 involves configuring DNS settings to ensure FQDNs resolve to the internal 3CX server's IP address for internal requests while Cloudflare's API manages external requests. The upgrade to version 20 signifies a significant shift towards using FQDNs for system-wide communication, enhancing security and network efficiency.

Master Your Account: Quickstart Guides

Our list of practical tutorials covering how to navigate our portal, porting, service set up and much more!

Explore Tutorials
Get started with Voxtelesys

Tired of high phone bills and unreliable calls? Switch to Voxtelesys and reduce costs, enjoy better quality, and get features that help you grow.

Join Voxtelesys & Save