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What is Split DNS and how do I implement it in 3CX V20

What is Split DNS and how do I implement it in 3CX V20

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CCaaS
Call Center
3CX
What is Split DNS and how do I implement it in 3CX V20Split DNS is a network configuration technique that allows a domain name to resolve to different IP addresses based on the origin of the request - internal network or external internet. This is particularly beneficial for organizations looking to manage traffic efficiently for VoIP systems like 3CX. The move to using FQDNs over internal IP addresses in systems like 3CX V20 is driven by the need for enhanced security, simplified configuration, better NAT compatibility, and easier certificate management. Implementing Split DNS in 3CX V20 involves configuring DNS settings to ensure FQDNs resolve to the internal 3CX server's IP address for internal requests while Cloudflare's API manages external requests. The upgrade to version 20 signifies a significant shift towards using FQDNs for system-wide communication, enhancing security and network efficiency.
Simplifying Regulatory Compliance and Reliability for Power Utilities with Voxtelesys' VAST Flow Builder

Simplifying Regulatory Compliance and Reliability for Power Utilities with Voxtelesys' VAST Flow Builder

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Business Solutions
IT Integration
Call Center
Simplifying Regulatory Compliance and Reliability for Power Utilities with Voxtelesys' VAST Flow BuilderManaging customer interactions effectively is crucial for power utilities, especially in a highly regulated and reliability-focused environment. Clear and efficient communication is critical to complying with regulations and ensuring reliable service. Properly handling phone calls is a vital part of this process, and that's where the call flow builder from Voxtelesys comes into play.
Verify Your Brand for 10DLC: Essential Information for TCR Verification

Verify Your Brand for 10DLC: Essential Information for TCR Verification

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10DLC
SMS
Messaging
Verify Your Brand for 10DLC: Essential Information for TCR VerificationWith the implementation of 10DLC (10-Digit Long Code) TCR registration, verifying your brand through The Campaign Registry has become crucial for businesses utilizing SMS messaging. This verification process ensures that your brand complies with industry standards and regulations, benefiting you from higher message delivery rates and increased trust. Here’s a comprehensive guide on what information is needed to verify your brand for 10DLC.

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