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3CX V20 Upgrade department Requirements

3CX V20 Upgrade department Requirements

3CX
Hosted
3CX V20 Upgrade department Requirements In the evolving world of business communication, staying ahead means leveraging the best tools and support available. That's where Voxtelesys comes in, offering unparalleled 3CX hosting and support services. With the release of 3CX V20, navigating the complexities of inbound call management, office hours configuration, and the transition to departments requires a reliable partner. Voxtelesys ensures your transition is seamless and maximizes your system's efficiency and compliance. Learn More
 CCC EXPO - Save the date

CCC EXPO - Save the date

CCaaS
Call Center
3CX
CCC EXPO - Save the dateWe’re excited to announce that Voxtelesys will participate in the upcoming Call and Contact Center Expo, set to take place at the iconic Las Vegas Convention Center on April 24th and 25th, 2024! This premier event is a must-attend for call and contact center professionals, offering unparalleled opportunities to network, learn about the latest trends and technologies, and gain insights from industry leaders. Learn More
Host Your 3CX with Voxtelesys

Host Your 3CX with Voxtelesys

Business Solutions
Call Center
Hosted
Host Your 3CX with VoxtelesysEffective communication is the cornerstone of success in today's fast-paced business environment. As organizations strive to enhance their telecommunication infrastructure, 3CX emerges as a leading CCaaS solution, offering flexibility, scalability, and powerful features. Partnering with Voxtelesys, a renowned name in telecommunications, provides premium hosting and support for your 3CX setup, ensuring seamless, secure, and superior business communication. Why Choose 3CX? 3CX is an open-platform, software-based PBX system that delivers voice calls, video conferencing, live chat, and SMS. It's designed for businesses of all sizes, helping to reduce communication costs, improve customer experience, and boost productivity. The Voxtelesys Advantage offers unmatched reliability, optimized performance, enhanced security, scalable solutions, and expert support, ensuring your 3CX system effectively addresses voice communications' unique demands effectively. With Voxtelesys, transitioning to or upgrading your 3CX system is seamless, providing a robust, reliable, and efficient communication system that is essential in the digital age. Hosting your 3CX with Voxtelesys gives your business a competitive edge, transforming how your organization connects, collaborates, and thrives. Learn More

Popular Blogs

 CCC EXPO - Save the date

CCC EXPO - Save the date

CCaaS
Call Center
3CX
CCC EXPO - Save the dateWe’re excited to announce that Voxtelesys will participate in the upcoming Call and Contact Center Expo, set to take place at the iconic Las Vegas Convention Center on April 24th and 25th, 2024! This premier event is a must-attend for call and contact center professionals, offering unparalleled opportunities to network, learn about the latest trends and technologies, and gain insights from industry leaders. Learn More
2023: Year in Review

2023: Year in Review

3CX
Call Center
Business Solutions
2023: Year in ReviewAs we transition into the new year, Voxtelesys is proud to share some of this past year’s accomplishments that helped define our path toward continued innovation. We look to carry the same level of growth, innovation, and advancement into 2024. Let’s dive into some of this past year’s exciting developments that have shaped Voxtelesys’ commitment to providing cutting-edge solutions. Learn More
3CX Version 20

3CX Version 20

Call Center
SMB
PBX
3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More
Spam Calling
SMB
TCPA
DNC
Knowledgebase

Unwanted calls - whether telemarketing calls, spam texts/calls, or scam calls - can bother anyone on the receiving end. Incoming spam calls can come from surveyors, debt collectors, political campaigns, charities, etc. You can personally block these calls through your phone app on your mobile phone, which would prevent a large volume of calls from coming through. However, if you know your outgoing number is being registered as spam, you can take steps to correct this.

It's essential to understand the types of calls considered phone scams or suspicious calls to prevent them from happening. Robocalls are an autodialer that delivers pre-recorded messages. Spoof Calls are a disguised caller ID to hide identity, usually from a scammer or a bad actor. Unwanted Calls are calls not requested by the callee.

Because of the plenty of unwanted scam calls, various carriers have implemented blocking programs. You can view these blocked calls on the National Do Not Call Registry, a list made by the Federal Trade Commission. This helps prevent the number of incoming calls from being spam callers or illegal robocalls. However, you or your business could be on a phone company's contact list as a spam caller because of these programs.

Voxtelesys only allows legitimate calls to come through our network. If your number is detected as a spam phone call, we will not let your call go through. We have taken action to limit the number of spam calls through our system. We have implemented STIR/SHAKEN and are S/S certified. STIR/SHAKEN are acronyms for Secure Telephone Identity Revisited and Signature-based Handling of Asserted Information Using toKENs.

STIR/SHAKEN handles calls that travel through interconnected networks. Calls will be checked and signed as legitimate by carriers before reaching customers. In addition, STIR/SHAKEN is a validation process to ensure no bad calls are coming through.

To ensure you are legitimate and not being detected as a bad call, follow the TCPA guidelines. Along with following TCPA Guidelines, you can submit spam removal requests through certain carriers. Read our Tutorial or watch our Video on Spam or Potential Spam to view the list of carriers and links for submission. Lastly, if you think your number is being mistakenly marked as spam, you can register your number at the Free Caller Registry.

If you have further questions, contact us at Voxtelesys.

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