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3CX V20 Upgrade department Requirements

3CX V20 Upgrade department Requirements

3CX
Hosted
3CX V20 Upgrade department Requirements In the evolving world of business communication, staying ahead means leveraging the best tools and support available. That's where Voxtelesys comes in, offering unparalleled 3CX hosting and support services. With the release of 3CX V20, navigating the complexities of inbound call management, office hours configuration, and the transition to departments requires a reliable partner. Voxtelesys ensures your transition is seamless and maximizes your system's efficiency and compliance. Learn More
 CCC EXPO - Save the date

CCC EXPO - Save the date

CCaaS
Call Center
3CX
CCC EXPO - Save the dateWe’re excited to announce that Voxtelesys will participate in the upcoming Call and Contact Center Expo, set to take place at the iconic Las Vegas Convention Center on April 24th and 25th, 2024! This premier event is a must-attend for call and contact center professionals, offering unparalleled opportunities to network, learn about the latest trends and technologies, and gain insights from industry leaders. Learn More
Host Your 3CX with Voxtelesys

Host Your 3CX with Voxtelesys

Business Solutions
Call Center
Hosted
Host Your 3CX with VoxtelesysEffective communication is the cornerstone of success in today's fast-paced business environment. As organizations strive to enhance their telecommunication infrastructure, 3CX emerges as a leading CCaaS solution, offering flexibility, scalability, and powerful features. Partnering with Voxtelesys, a renowned name in telecommunications, provides premium hosting and support for your 3CX setup, ensuring seamless, secure, and superior business communication. Why Choose 3CX? 3CX is an open-platform, software-based PBX system that delivers voice calls, video conferencing, live chat, and SMS. It's designed for businesses of all sizes, helping to reduce communication costs, improve customer experience, and boost productivity. The Voxtelesys Advantage offers unmatched reliability, optimized performance, enhanced security, scalable solutions, and expert support, ensuring your 3CX system effectively addresses voice communications' unique demands effectively. With Voxtelesys, transitioning to or upgrading your 3CX system is seamless, providing a robust, reliable, and efficient communication system that is essential in the digital age. Hosting your 3CX with Voxtelesys gives your business a competitive edge, transforming how your organization connects, collaborates, and thrives. Learn More

Popular Blogs

2023: Year in Review

2023: Year in Review

3CX
Call Center
Business Solutions
2023: Year in ReviewAs we transition into the new year, Voxtelesys is proud to share some of this past year’s accomplishments that helped define our path toward continued innovation. We look to carry the same level of growth, innovation, and advancement into 2024. Let’s dive into some of this past year’s exciting developments that have shaped Voxtelesys’ commitment to providing cutting-edge solutions. Learn More
3CX Version 20

3CX Version 20

Call Center
SMB
PBX
3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More
Host Your 3CX with Voxtelesys

Host Your 3CX with Voxtelesys

Business Solutions
Call Center
Hosted
Host Your 3CX with VoxtelesysEffective communication is the cornerstone of success in today's fast-paced business environment. As organizations strive to enhance their telecommunication infrastructure, 3CX emerges as a leading CCaaS solution, offering flexibility, scalability, and powerful features. Partnering with Voxtelesys, a renowned name in telecommunications, provides premium hosting and support for your 3CX setup, ensuring seamless, secure, and superior business communication. Why Choose 3CX? 3CX is an open-platform, software-based PBX system that delivers voice calls, video conferencing, live chat, and SMS. It's designed for businesses of all sizes, helping to reduce communication costs, improve customer experience, and boost productivity. The Voxtelesys Advantage offers unmatched reliability, optimized performance, enhanced security, scalable solutions, and expert support, ensuring your 3CX system effectively addresses voice communications' unique demands effectively. With Voxtelesys, transitioning to or upgrading your 3CX system is seamless, providing a robust, reliable, and efficient communication system that is essential in the digital age. Hosting your 3CX with Voxtelesys gives your business a competitive edge, transforming how your organization connects, collaborates, and thrives. Learn More
Learning Hub / Blogs / Explain It: BYOD FAQs
Explain It: BYOD
SMB
Explain It
IT Integration

Do you have your own mobile device? (Answer: Almost certainly.) Do you ever use it to conduct business-related tasks like check an email? (Again, probably yes.) According to TechPro Researcher in 2016, 59% of organizations have capitalized on the ubiquity of mobile devices and implemented BOYD programs, or "bring your own device" programs. What is BYOD, and how does it impact your business and its current VoIP products?

What is BYOD?

Not to be confused with BYOB, BYOD stands for "bring your own device." It’s a simple way of saying that a business allows its workforce to utilize their own smartphones, laptops, and tablets to conduct business-related tasks in place of company-provided hardware.

When you throw business VoIP into the mix, BYOD can mean that a business can use its own devices, or have its employees use their own devices, rather than buying hardware from the VoIP provider. With most VoIP providers, you simply don’t need specialized hardware to make a phone call, just the app and your computer or phone using a softphone through apps compatible with a PBX, like 3CX(where mobile provisioning is as easy as taking a picture).

This is a perfect example of how BYOD policies and VoIP can make beautiful (and more efficient) music together.

What are the major BYOD pros and cons?

Defining BYOD is only half the battle, and it’s important to consider the pros and cons of this trending program before implementing it at your business.

As we'll discuss in more detail, the major benefits of bring your own device programs include:

  • Cost savings
  • Freedom and flexibility
  • Increased productivity
  • Employee satisfaction
BYOD programs also come with their own unique challenges, however, including:
  • Device incompatibility
  • Data privacy and security
Let's look at these in more detail.

Benefits of BYOD programs

The average Windows laptop sells for around $500-$700, and the average smartphone costs about the same. When the business doesn’t have to pay for all those devices (or their upkeep!), there’s no doubt that a bring your own device program can represent significant cost savings. These savings can then be re-invested in your employees or other needed infrastructure.

A BYOD program also offers your employees the freedom and flexibility to pick their own devices. This means they can use a platform they’ll be happy with and comfortable using, which can result in increased productivity and higher levels of employee satisfaction.

Benefits for some, challenges for others

Of course, some of the biggest benefits of a BYOD program can also present problems for employees and companies alike.

For example, with a BYOD program, employees are more likely than ever to have their device on them, charged, and ready to go 24/7. This is great for the company when an important client’s server goes down at 1 AM, but not so great for an employee when it happens during a family event. Employees may feel pressured to be “always on,” which can lead to decreased work/life balance and job satisfaction.

Something else to consider is the relative age of your workforce. Younger generations typically have more exposure to technology and are more likely to own a device that they're happy to use for work. Other generations, however, may have more experience with devices that are provided for them and may not be as “on trend” with the latest technologies.

BYOD challenges

One of the most significant drawbacks to a BYOD program is device incompatibility.

It’s likely that you’ll run into issues like:

  • Version mismatches
  • Limited access or permissions
  • Devices that don’t support your SIP protocols
Since these devices are managed by the employee, they may not be kept up to date, or they may be updated with software and protocols beyond what your organization can support.

The other elephant in the room is data privacy and security – both for the employer and the employee. BYOD programs often give businesses the power to access personal files on the device at any time or wipe the device in the event of theft or loss. Frankly, this can be a big turn off for an employee.

Just as importantly for the business, it can also mean that access to their confidential files is just a click away and easily shared, either intentionally or accidentally. Since employees are more responsible for updates and care, it can also expose the company to more risks when these don't happen.

How can you manage BYOD security risks?

An exceptional telecom provider with experience in the BYOD arena can help you develop security policies to mitigate these serious data privacy and security risks.

These policies should include:

  • Who has access to corporate data on their device
  • Data security and encryption for all devices
  • Storage of data on personal devices
  • Removal of data on personal devices
  • Data flow between personal and company devices
BYOD is within your reach, and likely to become even more prevalent in the future. It’s up to you to consider how this increasingly popular program fits into your workplace. Fortunately, Voxtelesys can help. Contact us today to find out how we can support your BYOD program.

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