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Voxtelesys Portal: Your Central Hub for 3CX Licensing

Voxtelesys Portal: Your Central Hub for 3CX Licensing

3CX
Portal
Voxtelesys Portal: Your Central Hub for 3CX LicensingManaging your 3CX licenses has never been easier with the Voxtelesys Portal! Under the 3CX Licensing tab, customers gain full visibility into their active licenses, including expiration dates, license types, and renewal options. With seamless functionality, customers with a credit card on file can renew licenses instantly, while those without can submit upgrade or purchase requests for support to process. Additionally, customers working with an agent can approve or reject purchase requests directly in the portal. Take control of your licensing today with the Voxtelesys Portal, ensuring a hassle-free experience and uninterrupted service! Learn More
Effortless Real-Time Translation with VAST Flow Builder

Effortless Real-Time Translation with VAST Flow Builder

Flow Builder
Calling
Business Solutions
Effortless Real-Time Translation with VAST Flow BuilderThe new Translate Text widget in VAST Flow Builder simplifies real-time translation during calls. Just input the text you want translated, and the widget does the rest—seamlessly transforming your call flows into multilingual communication hubs. Learn More
What’s New in the Voxtelesys Portal for 2025

What’s New in the Voxtelesys Portal for 2025

Portal
Calling
Business Solutions
What’s New in the Voxtelesys Portal for 2025The Voxtelesys Portal saw many exciting upgrades and features added throughout 2024. These improvements were designed to make the platform more powerful, user-friendly, and efficient. Here’s a look at the key updates we’ve made this year. Learn More

Popular Blogs

2024: A Year of Growth & Excellence for the Voxtelesys Support Team

2024: A Year of Growth & Excellence for the Voxtelesys Support Team

Support
Business Solutions
3CX
2024: A Year of Growth & Excellence for the Voxtelesys Support TeamAt Voxtelesys, we pride ourselves on delivering unmatched support to our customers. In 2024, we took bold steps to enhance our support team, ensuring that our clients receive the expertise and assistance they need when they need it. With a focus on growth, certification, and strategic restructuring, our team is now better equipped than ever to deliver exceptional service. Learn More
3CX Version 20

3CX Version 20

Call Center
SMB
PBX
3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX
911
Calling
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration3CX is leading the telecommunications industry with its new release, v20, which features an innovative integration of Dynamic E911. The main change in this update is that 3CX has decided to use geo-routing headers. This move simplifies the process and enhances the reliability and efficiency of emergency call routing. Learn More
Home / Learning Hub / Blogs / Premium Call Routing Supports Stronger Patient OutcomesFAQs
Premium Call Routing Supports Stronger Patient Outcomes
Call Center
Premium Routes
Healthcare

It’s no secret that patient outcomes—changes in health that result from measures or specific healthcare investments—are an essential factor in every healthcare practice. Positive patient outcomes are improved when patients follow the instructions they have been given by their healthcare provider. That means diminishing the barriers that affect patient compliance. Using premium call routing with your SIP service can help remove some barriers.



Good Communication is Key

After an appointment or discharge, patients may find they have questions regarding their continued treatment. The ability to get answers quickly and easily improves compliance, which ultimately results in stronger patient outcomes. Consider a review in the Annals of Internal Medicine estimated that a lack of medication adherence causes nearly 125,000 deaths, 10 percent of hospitalizations and costs the already strained healthcare system between $100–$289 billion a year.

Making it easy to connect, communicate and collaborate with patients is the first step to improve compliance and promote better patient outcomes. Savvy healthcare providers have found robust SIP services with customized call center solutions are some of the best ways to foster patient-centered care communities. High-quality SIP service allows healthcare providers to implement features that improve the patient experience, patient compliance and promote improved patient outcomes. Adding premium call routing makes that connection faster and easier.



Premium Call Routing

With premium call routing and an IVR, calls can be routed automatically. Just implementing a menu with easy to remember numbers can reduce patient wait time and frustration by connecting their call to the right person at the right time. With premium call routing, a healthcare provider can quickly provide answers for patients about prescriptions, post-operative care, follow up appointments, telephone triage and more. Dependencies can be set so calls are routed to specific locations based on time of day—whether it’s a particular office location or an after-hours triage answering service. Or, based on answers given in the menu system, calls can be routed to a nurse practitioner who speaks Spanish, or someone who specializes in insurance claims, or the radiology department in a wholly different location.

From georouting to time-of-day, most idle, or skills-based routing, Voxtelesys premium call routing solutions can address the needs of modern healthcare. To learn more about premium call routing Contact us today!


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