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Transforming Contact Centers with 3CX as a CCaaS and Voxtelesys

Transforming Contact Centers with 3CX as a CCaaS and Voxtelesys

CCaaS
3CX
Flow Builder
Transforming Contact Centers with 3CX as a CCaaS and VoxtelesysThe modern contact center landscape demands agility, intelligence, and seamless integrations. As businesses shift toward cloud-based solutions, 3CX emerges as a powerful Contact Center as a Service (CCaaS) platform, offering unmatched flexibility and cost savings. When combined with Voxtelesys’ advanced telecom solutions—including AI-powered call support, VAST Flow Builder, and Microsoft Teams Direct Routing—3CX becomes an all-in-one communication powerhouse for businesses seeking to optimize their customer interactions. Learn More
3CX License Management in the Voxtelesys Portal for Agents

3CX License Management in the Voxtelesys Portal for Agents

Portal
3CX
Calling
3CX License Management in the Voxtelesys Portal for AgentsWe're excited to announce the launch of 3CX License Management in the Voxtelesys Portal for Agents! Now, agents can easily view, renew, and upgrade their customers' 3CX licenses, submit purchase requests, and directly manage licenses up to 32SC—all within a streamlined, user-friendly interface. With flexible payment options and built-in approval workflows, agents can efficiently handle licensing needs while ensuring seamless service for their customers. Log in to the Voxtelesys Portal today and take control of your 3CX licensing like never before! Learn More
Tired of 10DLC Delays? Here’s How Voxtelesys Gets You Messaging Faster

Tired of 10DLC Delays? Here’s How Voxtelesys Gets You Messaging Faster

10DLC
TCR
SMS
Tired of 10DLC Delays? Here’s How Voxtelesys Gets You Messaging FasterIf you’ve recently tried registering for 10DLC messaging, you’re likely familiar with the challenges: Long approval times, Unanswered support requests, Weeks of delays with no ability to send outbound SMS or MMS. You’re not alone. Many businesses come to Voxtelesys after facing roadblocks with other providers. Learn More

Popular Blogs

2024: A Year of Growth & Excellence for the Voxtelesys Support Team

2024: A Year of Growth & Excellence for the Voxtelesys Support Team

Support
Business Solutions
3CX
2024: A Year of Growth & Excellence for the Voxtelesys Support TeamAt Voxtelesys, we pride ourselves on delivering unmatched support to our customers. In 2024, we took bold steps to enhance our support team, ensuring that our clients receive the expertise and assistance they need when they need it. With a focus on growth, certification, and strategic restructuring, our team is now better equipped than ever to deliver exceptional service. Learn More
3CX Version 20

3CX Version 20

Call Center
SMB
PBX
3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX
911
Calling
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration3CX is leading the telecommunications industry with its new release, v20, which features an innovative integration of Dynamic E911. The main change in this update is that 3CX has decided to use geo-routing headers. This move simplifies the process and enhances the reliability and efficiency of emergency call routing. Learn More
Home / Learning Hub / Blogs / Voxtelesys Lets You Combine 3CX and TeamsFAQs
Voxtelesys Lets You Combine 3CX and Teams
SMB
3CX

With the rise in remote work in recent months, companies have been trying to figure out the best software to connect their employees. 3CX has long been a leading VoIP PBX, but has really positioned themselves as a universal communications solution. On the other hand, Microsoft Teams has been all about employee teamwork from the beginning and now offers phone services with it.

For those companies that love both, Voxtelesys is here to help.



Titanium Partner and Preferred Carrier

Voxtelesys is a proud 3CX Titanium Partner and is certified at the highest level to deploy, maintain, and manage the 3CX IP PBX platform. We help small and medium-sized businesses throughout North America with their 3CX solutions.

3CX also recognizes Voxtelesys as a Preferred SIP Trunk carrier. This means you get the best PBX Sales, SIP Trunk Service, and Support from one source. Our network is fully tested and certified with each update of 3CX.



The Popularity of Microsoft Teams

Microsoft Teams has quickly risen to prominence as a popular software choice for companies working from home during Covid-19. Microsoft also makes it possible to use Teams to make calls with Phone System. You can either integrate a PBX or use Teams in place of one.



Voxtelesys Integrates Seamlessly With Teams

Voxtelesys makes it easy to use Teams for calling, by allowing you to route directly to our SIP service. Instead of buying or building an expensive SBC (Session Border Controller), we route you through ours. This makes the process much simpler while saving you a bunch of money.



Voxtelesys Lets You Use Both

Whether your company is split on wanting to use 3CX or Teams, or you just want to be able to get the features out of both, you can with Voxtelesys. By using 3CX’s Bridges, we connect your Teams or another system as “master” with your 3CX PBX “slave” system.

Since our SIP service routes directly to where you need it, we can scale this even further. So if you have 3CX, Avaya, Cisco, or another PBX and want to use Teams, we can bridge each of these systems straight to Teams through us. This saves you the trouble of connecting each system to every other system individually.

This also has the added benefit of being able to bridge each of your systems together using us as the central hub.



More From Voxtelesys

Voxtelesys provides nationwide Business PBX, VoIP, SIP Trunking, SMS Messaging, and more. No matter the size of your business, you’ll find your business phone and voice solutions with us. Contact us today and get solutions to grow your business.


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