Voice Calling for Microsoft Teams with Direct Routing
MS Teams customers can easily connect to Voxtelesys' SIP Trunking through Direct Routing, which connects your phone system to a public switched telephone network. Voxtelesys' SIP Trunks provide secure, high-quality PSTN voice services for Microsoft users with significant cost savings compared to Microsoft Calling Plans.
Voxtelesys delivers the quality of service and support that businesses demand at a price that makes sense. We integrate with only the most reliable carriers to ensure our customers experience the highest voice quality and reliability. With features like Fraud Protection, Fail-Over Routing, and Disaster Recovery you can trust your business is protected with Voxtelesys.
What is Direct Routing?
Direct Routing is one of two options Microsoft gives you for using Teams as a PBX. Direct Routing gives you the ability to connect Teams to your own SIP provider (like Voxtelesys), plus keep your own numbers. This means being able to take advantage of lower rates, more flexibility, and better support. The other option is to use a Microsoft Calling Plan. These lean on the pricey side and are generally more limiting.
How does Direct Routing work?
Direct Routing works by connecting Teams to the Public Switched Telephone Network (PSTN) using two key parts: a Session Border Controller (SBC) and Voxtelesys SIP trunking.
What is a Session Border Controller? An SBC makes sure data is transferred properly between different networks - as in Teams and Voxtelesys SIP trunking.
Our VoxSBC is hosted in our own cloud network and connected directly to your Teams system, or to Teams and your existing IP phone system (IP PBX). That means no on-premise SBC equipment or expertise required by our customers to set up and manage their own SBC. Our geo-redundant, carrier-grade network seamlessly supports all your Teams PSTN calling needs with pricing options to meet your business requirements.
Vox SBC is billed monthly.
What Do I Need to Get Started with Teams Calling?
You will need to make sure your Microsoft 365 license includes "Microsoft Phone System." Phone System is included in the E5 package or purchased as an add-on if you have the E3 package. Voxtelesys' SIP Trunk provides flexible pricing to meet your exact needs. Select from either metered (pay by the minute) or unlimited inbound and outbound calling. Easily connect your Teams Phone System to Voxtelesys SIP Trunks with our hosted SBC. No need to purchase and manage your own SBC.
A trained staff member or IT professional can assist with the setup of MS Teams for Direct Routing.
Voxtelesys offers MS Teams customers both Metered and Unlimited pricing options. You choose the plan that is best suited for your business. With month-to-month agreements and no long-term contracts, you can be sure Voxtelesys will outperform the competition every day.