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2023: Year in Review

2023: Year in Review

Call Center
Business Solutions
2023: Year in ReviewAs we transition into the new year, Voxtelesys is proud to share some of this past year’s accomplishments that helped define our path toward continued innovation. We look to carry the same level of growth, innovation, and advancement into 2024. Let’s dive into some of this past year’s exciting developments that have shaped Voxtelesys’ commitment to providing cutting-edge solutions. Learn More
3CX Version 20

3CX Version 20

Call Center
3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More
SMS Registration

SMS Registration

Call Center
SMS RegistrationSince the beginning of February 2021, the major wireless carriers (Verizon, AT&T, and T-Mobile) have been working with The Campaign Registry (TCR) to implement a process to register everyone using VoIP and US local phone numbers to send SMS or MMS messages. All US local (NANP) VoIP SMS numbers must be registered with the TCR, this includes low-volume customers/numbers. A couple of reasons for the TCR and campaign registration: (1) it protects the end-user from spam (2) and it keeps further FCC requirements and regulations from being implemented. Learn More
Learning Hub / Blogs / Voxtelesys Seamlessly Integrates with Microsoft Teams FAQs
Voxtelesys Seamlessly Integrates with Microsoft Teams

Voxtelesys now offers seamless SIP Trunk integration with Microsoft Teams / Phone System through Direct Routing.

What is Microsoft Phone System?

Microsoft Phone System in Teams enables you to replace your current on-premises PBX (Private Branch Exchange) system with a system that is already integrated with the rest of your Microsoft cloud experience. On top of that, with our SBC (Session Border Controller) you can integrate your favorite SIP carrier (Voxtelesys) to help connect your company to each other and your customers!

Voxtelesys Connects Seamlessly

Connect Voxtelesys SIP trunking directly to Microsoft Phone System or through your own PBX with our SBC. By direct routing to our SBC and SIP trunking you get all of the quality and cost-saving benefits of Voxtelesys without the hassle and cost of building or buying an alternative like AudioCodes.

Voxtelesys delivers the service and quality businesses demand at a price that makes sense. We contract with only the most reliable carriers to ensure customers experience the highest voice quality and reliability. With features like Fraud Protection, Fail-over routing, and Disaster Recovery you can trust Voxtelesys to keep your business safe and running.

With both Metered and Unlimited pricing options, you can choose the plan best suited for your business. With month-to-month payments and no long term contracts, you can be sure Voxtelesys always has top quality service in mind.

Features of Microsoft Phone System

Microsoft Phone System provides all of the normal features you would need in a PBX, including the following (from Microsoft):

  • Busy on Busy
  • Call escalation
  • Call Park
  • Call Quality Dashboard
  • Caller ID Masking
  • Calling Transfers and Handling
  • Click to call
  • Cloud Auto Attendants
  • Cloud Call Queues
  • Cloud Voicemail with Transcription
  • Custom Contact Groups
  • Custom Ring Tones
  • Dial Plans
  • Direct Routing
  • Direct Routing dashboard
  • Do not Disturb and Breakthrough
  • Dynamic Emergency Calling
  • Extension Dialing
  • Full Delegation Support
  • Group Call Pick up
  • Location-Based Routing
  • Media Bypass (Direct Routing)
  • Microsoft Calling Plans
  • Number Porting for Calling Plans
  • Out of Office support
  • Routing Rules
  • Screen Sharing from chat
  • Secure Calling between Tenants
  • Shared Line Appearance
  • Simultaneous Ringing
  • Speed Dial
  • Teams admin center
  • Teams and SfB Calling
  • Three-way PSTN calls
  • TTY Support

More From Voxtelesys

Voxtelesys provides nationwide Business PBX, VoIP, SIP Trunking, SMS Messaging, and more. No matter the size of your business, you’ll find your business phone and voice solutions with us. Contact us today and get solutions to grow your business.

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