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Transforming Contact Centers with 3CX as a CCaaS and Voxtelesys
CCaaS
3CX
Flow Builder
Transforming Contact Centers with 3CX as a CCaaS and VoxtelesysThe modern contact center landscape demands agility, intelligence, and seamless integrations. As businesses shift toward cloud-based solutions, 3CX emerges as a powerful Contact Center as a Service (CCaaS) platform, offering unmatched flexibility and cost savings. When combined with Voxtelesys’ advanced telecom solutions—including AI-powered call support, VAST Flow Builder, and Microsoft Teams Direct Routing—3CX becomes an all-in-one communication powerhouse for businesses seeking to optimize their customer interactions. Learn More
3CX License Management in the Voxtelesys Portal for Agents
Portal
3CX
Calling
3CX License Management in the Voxtelesys Portal for AgentsWe're excited to announce the launch of 3CX License Management in the Voxtelesys Portal for Agents! Now, agents can easily view, renew, and upgrade their customers' 3CX licenses, submit purchase requests, and directly manage licenses up to 32SC—all within a streamlined, user-friendly interface. With flexible payment options and built-in approval workflows, agents can efficiently handle licensing needs while ensuring seamless service for their customers. Log in to the Voxtelesys Portal today and take control of your 3CX licensing like never before! Learn More
Tired of 10DLC Delays? Here’s How Voxtelesys Gets You Messaging Faster
10DLC
TCR
SMS
Tired of 10DLC Delays? Here’s How Voxtelesys Gets You Messaging FasterIf you’ve recently tried registering for 10DLC messaging, you’re likely familiar with the challenges: Long approval times, Unanswered support requests, Weeks of delays with no ability to send outbound SMS or MMS. You’re not alone. Many businesses come to Voxtelesys after facing roadblocks with other providers. Learn More

Popular Blogs

2024: A Year of Growth & Excellence for the Voxtelesys Support Team
Support
Business Solutions
3CX
2024: A Year of Growth & Excellence for the Voxtelesys Support TeamAt Voxtelesys, we pride ourselves on delivering unmatched support to our customers. In 2024, we took bold steps to enhance our support team, ensuring that our clients receive the expertise and assistance they need when they need it. With a focus on growth, certification, and strategic restructuring, our team is now better equipped than ever to deliver exceptional service. Learn More
3CX Version 20
Call Center
SMB
PBX
3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More
Introducing the Omnicast Email Builder: Precision, Power, and Personalization
Business Solutions
Flow Builder
Introducing the Omnicast Email Builder: Precision, Power, and PersonalizationIf email is one of your most important communication channels, why settle for tools that slow you down or limit what you can do? The new Omnicast Email Builder is designed to give you complete control over how your emails look, behave, and connect with your data—without compromising on compliance or performance. Learn More
Home / Learning Hub / Blogs / Voxtelesys Seamlessly Integrates with Microsoft TeamsFAQs
Voxtelesys Seamlessly Integrates with Microsoft Teams
SMB
SIP/VoIP

Voxtelesys now offers seamless SIP Trunk integration with Microsoft Teams/Phone System through Direct Routing.



What is Microsoft Phone System?

Microsoft Phone System in Teams enables you to replace your current on-premises PBX (Private Branch Exchange) system with a system that is already integrated with the rest of your Microsoft cloud experience. On top of that, with our SBC (Session Border Controller) you can integrate your favorite SIP carrier (Voxtelesys) to help connect your company to each other and your customers!



Voxtelesys Connects Seamlessly

Connect Voxtelesys SIP trunking directly to Microsoft Phone System or through your own PBX with our SBC. By direct routing to our SBC and SIP trunking you get all of the quality and cost-saving benefits of Voxtelesys without the hassle and cost of building or buying an alternative like AudioCodes.

Voxtelesys delivers the service and quality businesses demand at a price that makes sense. We contract with only the most reliable carriers to ensure customers experience the highest voice quality and reliability. With features like Fraud Protection, Fail-over routing, and Disaster Recovery you can trust Voxtelesys to keep your business safe and running.

With both Metered and Unlimited pricing options, you can choose the plan best suited for your business. With month-to-month payments and no long term contracts, you can be sure Voxtelesys always has top quality service in mind.



Features of Microsoft Phone System

Microsoft Phone System provides all of the normal features you would need in a PBX, including the following (from Microsoft):

  • Busy on Busy
  • Call escalation
  • Call Park
  • Call Quality Dashboard
  • Caller ID Masking
  • Calling Transfers and Handling
  • Click to call
  • Cloud Auto Attendants
  • Cloud Call Queues
  • Cloud Voicemail with Transcription
  • Custom Contact Groups
  • Custom Ring Tones
  • Dial Plans
  • Direct Routing
  • Direct Routing dashboard
  • Do not Disturb and Breakthrough
  • Dynamic Emergency Calling
  • Extension Dialing
  • Full Delegation Support
  • Group Call Pick up
  • Location-Based Routing
  • Media Bypass (Direct Routing)
  • Microsoft Calling Plans
  • Number Porting for Calling Plans
  • Out of Office support
  • Routing Rules
  • Screen Sharing from chat
  • Secure Calling between Tenants
  • Shared Line Appearance
  • Simultaneous Ringing
  • Speed Dial
  • Teams admin center
  • Teams and SfB Calling
  • Three-way PSTN calls
  • TTY Support


More From Voxtelesys

Voxtelesys provides nationwide Business PBX, VoIP, SIP Trunking, SMS Messaging, and more. No matter the size of your business, you’ll find your business phone and voice solutions with us. Contact us today and get solutions to grow your business.


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Hand holding a mobile phone with Microsoft teams symbol and voxtelesys logo.

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