Blogs
Case Study: Revolutionizing Call Flow Automation for Non-IOU Utilities with VAST Flow Builder
Case Study: Enhancing Emergency Communication for East Coast IOU Utilities with Voxtelesys Solutions
Integrating Teams Direct Routing/3CX with VAST Flow Builder – Powering Callflow Automation
3CX Version 20
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration
Case Study: Enhancing Emergency Communication for East Coast IOU Utilities with Voxtelesys Solutions
After the Denial of Service incidents in the telecom industry in 2021, we decided (out of an abundance of caution) to revamp our network.
A DDoS Attack tries to use up an application's resources, causing the application to be unresponsive to legitimate users. We implemented a protection solution to mitigate traffic patterns, spot unwanted traffic, and enhance our network security practices.
Our fully-staffed NOC and Operations Team are made up of Security and Networking Experts. 30+ years of industry experience ensure our clients benefit from round-the-clock expert support. Give us a call at any hour of the day -- we will answer.
From an operations standpoint, our main goals have always been:
We run well below our hardware capacity and have never been oversubscribed. Our systems run at an average load of 10%. If we would near our max load in one location, our Traffic Management Systems will automatically overflow/re-route excess traffic to another of our data centers.
The Clos Network Topology of our SIP stack ensures the most reliable connection for our clients.
Our media relay manager allows for asynchronous media relay. If there are any internet connectivity issues at any of our data centers, we can route traffic on our private network and out to another data center.
We are peered with several Internet Exchanges - one of them being Ashburn, VA. Supposedly over 70 percent of the world’s internet traffic goes through this Northern Virginia region!
We have a well blended plethora of Tier-1 upstream IP transit providers to ensure the best connections to any ISP in North America.
Voxtelesys' approach to infrastructure ensures the highest level of performance and availability for our customers in all 50 states and every Canadian province.
Every day, Emergency Broadcasting, Bomb Defusal Dispatch, Health Care, Schools, Banks, and other critical infrastructure trust Voxtelesys to provide reliable and cost-effective telecommunications.
Since Voxtelesys has been identified as a critical infrastructure powerhouse to the United States, we have teamed with CISA to penetration test our network, giving best-practice pointers to improve our security posture.
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