Learning Hub

Blogs

Recent Blogs

Recent Updates in the Voxtelesys PortalThe Voxtelesys Portal continues to expand, with new channels, tools, and controls added across the missio platform. From richer messaging and conversational data collection to workspace improvements and greater flexibility over your carrier environment, here is a look at what is new. Learn More

Business Solutions

Portal

Stop Quoting Headaches: Introducing Our New Agent & Reseller Quoting Application!Are you tired of the time-consuming and error-prone process of generating quotes? Do you struggle to keep track of proposals and follow-ups? We hear you. That's why we're thrilled to announce the launch of our brand-new Quoting Application, now available in your agent and reseller portal! This powerful new tool is designed to streamline your sales process, empower you to send accurate quotes with confidence, and ultimately help you close more deals. Learn More

General

Voxtelesys Announces Leadership Transitions to Support Continued GrowthVoxtelesys is proud to announce a series of strategic leadership transitions designed to position the company for continued success as we expand our communications platform and deepen our partnerships across enterprise, utilities, and public-sector markets. Learn More

Popular Blogs

Support

Business Solutions

3CX

2024: A Year of Growth & Excellence for the Voxtelesys Support TeamAt Voxtelesys, we pride ourselves on delivering unmatched support to our customers. In 2024, we took bold steps to enhance our support team, ensuring that our clients receive the expertise and assistance they need when they need it. With a focus on growth, certification, and strategic restructuring, our team is now better equipped than ever to deliver exceptional service. Learn More

Call Center

SMB

PBX

3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More

Canvas

missio

Introducing the missio™ Email Builder: Precision, Power, and PersonalizationIf email is one of your most important communication channels, why settle for tools that slow you down or limit what you can do? The new Missio™ Email Builder is designed to give you complete control over how your emails look, behave, and connect with your data—without compromising on compliance or performance. Learn More

Home / Learning Hub / Blogs / Are You Putting Your Best Foot Forward?FAQs

Are You Putting Your Best Foot Forward?

Call Center

Dialer Termination

Premium Routes

**Predictive dialer calls that sound like “bad connections” could mean missed connections!**

Predictive and auto dialers are great for call center productivity, but are they secretly hurting your conversion rates? Here’s why your business might benefit from using premium dialer routes! This infographic helps illustrate what premium dialer routes can do for your call center and why some carriers leave you with poor call quality.

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Infographic showing benefits of premium dialer routes

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