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Stop Quoting Headaches: Introducing Our New Agent & Reseller Quoting Application!
Business Solutions
Portal
Stop Quoting Headaches: Introducing Our New Agent & Reseller Quoting Application!Are you tired of the time-consuming and error-prone process of generating quotes? Do you struggle to keep track of proposals and follow-ups? We hear you. That's why we're thrilled to announce the launch of our brand-new Quoting Application, now available in your agent and reseller portal! This powerful new tool is designed to streamline your sales process, empower you to send accurate quotes with confidence, and ultimately help you close more deals. Learn More
Voxtelesys Announces Leadership Transitions to Support Continued Growth
General
Voxtelesys Announces Leadership Transitions to Support Continued GrowthVoxtelesys is proud to announce a series of strategic leadership transitions designed to position the company for continued success as we expand our communications platform and deepen our partnerships across enterprise, utilities, and public-sector markets. Learn More
Transforming Contact Centers with 3CX as a CCaaS and Voxtelesys
CCaaS
3CX
Flow Builder
Transforming Contact Centers with 3CX as a CCaaS and VoxtelesysThe modern contact center landscape demands agility, intelligence, and seamless integrations. As businesses shift toward cloud-based solutions, 3CX emerges as a powerful Contact Center as a Service (CCaaS) platform, offering unmatched flexibility and cost savings. When combined with Voxtelesys’ advanced telecom solutions—including AI-powered call support, VAST Flow Builder, and Microsoft Teams Direct Routing—3CX becomes an all-in-one communication powerhouse for businesses seeking to optimize their customer interactions. Learn More

Popular Blogs

2024: A Year of Growth & Excellence for the Voxtelesys Support Team
Support
Business Solutions
3CX
2024: A Year of Growth & Excellence for the Voxtelesys Support TeamAt Voxtelesys, we pride ourselves on delivering unmatched support to our customers. In 2024, we took bold steps to enhance our support team, ensuring that our clients receive the expertise and assistance they need when they need it. With a focus on growth, certification, and strategic restructuring, our team is now better equipped than ever to deliver exceptional service. Learn More
3CX Version 20
Call Center
SMB
PBX
3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More
Introducing the Missio™ Email Builder: Precision, Power, and Personalization
Flow Builder
Email
Missio
Introducing the Missio™ Email Builder: Precision, Power, and PersonalizationIf email is one of your most important communication channels, why settle for tools that slow you down or limit what you can do? The new Missio™ Email Builder is designed to give you complete control over how your emails look, behave, and connect with your data—without compromising on compliance or performance. Learn More
Home / Learning Hub / Blogs / Commitment to Compliance & Security: Our Journey ForwardFAQs
Commitment to Compliance & Security: Our Journey Forward
Compliance
Security
Call Center

At Voxtelesys, we take pride in providing secure and reliable solutions for our customers. Earlier this year, we achieved HIPAA compliance, a critical milestone that enables us to collaborate with our clients under Business Associate Agreements (BAAs). This achievement reinforces our commitment to safeguarding sensitive information and meeting the highest standards of data protection.

But compliance is not a one-time effort—it’s a continuous journey. As we look to the future, we’re making significant changes to enhance our security posture and prepare for the next steps in our compliance roadmap.

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Embracing SSO and Zero Trust Security

Growth often brings the need for evolution, and that’s exactly where we find ourselves. To better support our expanding operations and strengthen our security framework, we’ve made the decision to implement Single Sign-On (SSO), paving the way for a seamless transition into a Zero Trust security architecture.

This was not an easy choice. As long-standing proponents of open-source solutions, we’ve always championed their growth and usage. However, with a deep sense of responsibility toward our customers and their data, we’ve opted to partner with Google for this next phase. Google’s robust tools and infrastructure provide the scalability and security we need to meet our ambitious compliance goals.



Compliance Roadmap for 2025

Our move to a stronger security framework sets the stage for a year of significant milestones:


illustration of a studious lady next to a massive checklist

  • SOC 1 and SOC 2 Compliance: Scheduled for completion in Q1 2025, these certifications will enhance our transparency and accountability for financial reporting and operational security.
  • PCI DSS Compliance: Planned for Q2 2025, this will ensure that we meet stringent standards for securely handling credit card data.
  • ISO/IEC 27001 Certification: By Q3 2025, we aim to achieve this globally recognized standard for managing information security.

These certifications are more than just checkboxes—they represent our commitment to being a responsible and trusted partner for our clients.



Looking Ahead

While it was difficult to step away from some of our open-source roots, this transition marks an exciting new chapter for Voxtelesys. By investing in advanced security and compliance frameworks, we’re building a future where our customers can have absolute confidence in the safety and reliability of our solutions.

As we move forward, our focus remains on balancing innovation with responsibility. We are optimistic about what lies ahead and are dedicated to continuing this journey with transparency and integrity. Stay tuned as we achieve these milestones and take Voxtelesys to new heights. Contact us today!


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