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Simplifying Regulatory Compliance and Reliability for Power Utilities with Voxtelesys' VAST Flow Builder

Simplifying Regulatory Compliance and Reliability for Power Utilities with Voxtelesys' VAST Flow Builder

Business Solutions
IT Integration
Call Center
Simplifying Regulatory Compliance and Reliability for Power Utilities with Voxtelesys' VAST Flow BuilderManaging customer interactions effectively is crucial for power utilities, especially in a highly regulated and reliability-focused environment. Clear and efficient communication is critical to complying with regulations and ensuring reliable service. Properly handling phone calls is a vital part of this process, and that's where the call flow builder from Voxtelesys comes into play. Learn More
VAST Flow Builder is Here: Unlock the Power of Workflow Automation

VAST Flow Builder is Here: Unlock the Power of Workflow Automation

IT Integration
Call Center
CCaaS
VAST Flow Builder is Here: Unlock the Power of Workflow AutomationIn the world of modern telecommunications, staying ahead means constantly innovating and optimizing how you manage customer interactions.We’re thrilled to announce that the VAST Flow Builder, a tool designed to take your workflow automation to the next level, will officially launch on September 16th. If you’ve been searching for a solution that rivals the capabilities of Twilio Studio but offers even greater flexibility, customization, and affordability, look no further. Learn More
Get Ready for VAST Flow Builder: Revolutionizing Workflow Automation

Get Ready for VAST Flow Builder: Revolutionizing Workflow Automation

Business Solutions
IT Integration
Call Center
Get Ready for VAST Flow Builder: Revolutionizing Workflow AutomationIn today’s fast-paced business environment, automating and optimizing workflows is critical to maintaining a competitive edge. We are excited to introduce the VAST Flow Builder. This tool will make your complex telecommunication processes more manageable. Learn More

Popular Blogs

3CX Version 20

3CX Version 20

Call Center
SMB
PBX
3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX
911
Calling
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration3CX is leading the telecommunications industry with its new release, v20, which features an innovative integration of Dynamic E911. The main change in this update is that 3CX has decided to use geo-routing headers. This move simplifies the process and enhances the reliability and efficiency of emergency call routing. Learn More
Host Your 3CX with Voxtelesys

Host Your 3CX with Voxtelesys

Business Solutions
Call Center
Hosted
Host Your 3CX with VoxtelesysEffective communication is the cornerstone of success in today's fast-paced business environment. As organizations strive to enhance their telecommunication infrastructure, 3CX emerges as a leading CCaaS solution, offering flexibility, scalability, and powerful features. Partnering with Voxtelesys, a renowned name in telecommunications, provides premium hosting and support for your 3CX setup, ensuring seamless, secure, and superior business communication. Why Choose 3CX? 3CX is an open-platform, software-based PBX system that delivers voice calls, video conferencing, live chat, and SMS. It's designed for businesses of all sizes, helping to reduce communication costs, improve customer experience, and boost productivity. The Voxtelesys Advantage offers unmatched reliability, optimized performance, enhanced security, scalable solutions, and expert support, ensuring your 3CX system effectively addresses voice communications' unique demands effectively. With Voxtelesys, transitioning to or upgrading your 3CX system is seamless, providing a robust, reliable, and efficient communication system that is essential in the digital age. Hosting your 3CX with Voxtelesys gives your business a competitive edge, transforming how your organization connects, collaborates, and thrives. Learn More
Home / Learning Hub / Blogs / Choosing between PRI and SIP?FAQs
Choosing between PRI and SIP?
SMB
Ask the Experts
SIP/VoIP
Knowledgebase
Customer Experience
PBX
Business Solutions

What You Need to Know


Your phone system is essential to the operation of your business. Whether you’re interfacing between teams, working remotely, or communicating with clients; your phone system needs to be reliable while providing excellent sound quality. If you are considering upgrading or replacing your system, there are certain factors you should ensure that you consider. First, however, let’s review the major kinds of phone systems.



What are PRI systems?

PRI, or Primary Rate Interface, is a method of digital connection that allows for multiple voice, data, or video transmission to occur simultaneously. PRI systems achieve this through physical lines or circuits. As you might have guessed, this technology has been around for some time (several decades, in fact), and is limited to 23 channels for data or voice per each physical circuit. Each of these circuits - a cable containing two pairs of copper wires - requires on-site installation.



What are SIP systems?

In a SIP (Session Initiated Protocol) system, communications are sent over the Internet. These communications can include voice calls, video chats, data transfers, or instant messages. SIP systems do not technically require a telephone network at all, as any Internet-capable device can process SIP communications. Each communication channel in a SIP system is called a “trunk.”

What are the advantages of SIP systems?

SIP providers give businesses much greater flexibility. For example, if a business would like to add a new line or troubleshoot any issues, their SIP provider can assist virtually with either request. SIP trunking is also much cheaper and easier to manage than PRI methods because there is no necessary hardware and because systems can be configured through easy-to-access administration portals. On top of that, SIP systems can be integrated with PBX phone systems to achieve optimal call quality and security.



Where do PBX phone systems come in?

Many businesses are upgrading to SIP systems that integrate with PBX phone technology. Essentially, a PBX (or private branch exchange) operates a company’s internal phone network, managing auto attendants, voicemail, recorded messages, and phone extensions for every team member. When integrated with SIP systems, calls can be made using Voice over Internet Protocol (VoIP) technology, freeing businesses from their local telephone companies and helping them save on costs.



Evolve with Voxtelesys

Voxtelesys provides nationwide Business PBX, VoIP, SIP Trunking, SMS Messaging, and more. No matter the size of your business, you’ll find your business phone and voice solutions with us. Contact us today and get solutions to grow your business.


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