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A Year of Growth: Milestones and Achievements at Voxtelesys

A Year of Growth: Milestones and Achievements at Voxtelesys

Call Center
Business Solutions
A Year of Growth: Milestones and Achievements at VoxtelesysAt Voxtelesys, 2024 has been a year of expansion, connection, and milestones. From attending industry-leading conferences to growing our network and hosting our first training event, we’ve made significant strides in advancing our capabilities and strengthening our relationships with partners and clients alike. Here’s a look back at some of the highlights. Learn More
2024: A Year of Growth & Excellence for the Voxtelesys Support Team

2024: A Year of Growth & Excellence for the Voxtelesys Support Team

Support
Business Solutions
3CX
2024: A Year of Growth & Excellence for the Voxtelesys Support TeamAt Voxtelesys, we pride ourselves on delivering unmatched support to our customers. In 2024, we took bold steps to enhance our support team, ensuring that our clients receive the expertise and assistance they need when they need it. With a focus on growth, certification, and strategic restructuring, our team is now better equipped than ever to deliver exceptional service. Learn More
Navigating 10DLC Compliance with Voxtelesys: Everything You Need to Know

Navigating 10DLC Compliance with Voxtelesys: Everything You Need to Know

10DLC
Compliance
SMS
Navigating 10DLC Compliance with Voxtelesys: Everything You Need to KnowIn business messaging, ensuring compliance and maintaining high-quality customer communication is more critical than ever. One of the most significant developments in this space is 10DLC (10-digit Long Code) for SMS messaging, which enables businesses to send messages through local phone numbers. Voxtelesys is here to guide you through the process, ensuring your business adheres to all the necessary regulations and maximizes the benefits of 10DLC. Learn More

Popular Blogs

2024: A Year of Growth & Excellence for the Voxtelesys Support Team

2024: A Year of Growth & Excellence for the Voxtelesys Support Team

Support
Business Solutions
3CX
2024: A Year of Growth & Excellence for the Voxtelesys Support TeamAt Voxtelesys, we pride ourselves on delivering unmatched support to our customers. In 2024, we took bold steps to enhance our support team, ensuring that our clients receive the expertise and assistance they need when they need it. With a focus on growth, certification, and strategic restructuring, our team is now better equipped than ever to deliver exceptional service. Learn More
3CX Version 20

3CX Version 20

Call Center
SMB
PBX
3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX
911
Calling
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration3CX is leading the telecommunications industry with its new release, v20, which features an innovative integration of Dynamic E911. The main change in this update is that 3CX has decided to use geo-routing headers. This move simplifies the process and enhances the reliability and efficiency of emergency call routing. Learn More
Home / Learning Hub / Blogs / Choosing between PRI and SIP?FAQs
Choosing between PRI and SIP?
SMB
Ask the Experts
SIP/VoIP
Knowledgebase
Customer Experience
PBX
Business Solutions

What You Need to Know


Your phone system is essential to the operation of your business. Whether you’re interfacing between teams, working remotely, or communicating with clients; your phone system needs to be reliable while providing excellent sound quality. If you are considering upgrading or replacing your system, there are certain factors you should ensure that you consider. First, however, let’s review the major kinds of phone systems.



What are PRI systems?

PRI, or Primary Rate Interface, is a method of digital connection that allows for multiple voice, data, or video transmission to occur simultaneously. PRI systems achieve this through physical lines or circuits. As you might have guessed, this technology has been around for some time (several decades, in fact), and is limited to 23 channels for data or voice per each physical circuit. Each of these circuits - a cable containing two pairs of copper wires - requires on-site installation.



What are SIP systems?

In a SIP (Session Initiated Protocol) system, communications are sent over the Internet. These communications can include voice calls, video chats, data transfers, or instant messages. SIP systems do not technically require a telephone network at all, as any Internet-capable device can process SIP communications. Each communication channel in a SIP system is called a “trunk.”

What are the advantages of SIP systems?

SIP providers give businesses much greater flexibility. For example, if a business would like to add a new line or troubleshoot any issues, their SIP provider can assist virtually with either request. SIP trunking is also much cheaper and easier to manage than PRI methods because there is no necessary hardware and because systems can be configured through easy-to-access administration portals. On top of that, SIP systems can be integrated with PBX phone systems to achieve optimal call quality and security.



Where do PBX phone systems come in?

Many businesses are upgrading to SIP systems that integrate with PBX phone technology. Essentially, a PBX (or private branch exchange) operates a company’s internal phone network, managing auto attendants, voicemail, recorded messages, and phone extensions for every team member. When integrated with SIP systems, calls can be made using Voice over Internet Protocol (VoIP) technology, freeing businesses from their local telephone companies and helping them save on costs.



Evolve with Voxtelesys

Voxtelesys provides nationwide Business PBX, VoIP, SIP Trunking, SMS Messaging, and more. No matter the size of your business, you’ll find your business phone and voice solutions with us. Contact us today and get solutions to grow your business.


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