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A Year of Growth: Milestones and Achievements at Voxtelesys

A Year of Growth: Milestones and Achievements at Voxtelesys

Call Center
Business Solutions
A Year of Growth: Milestones and Achievements at VoxtelesysAt Voxtelesys, 2024 has been a year of expansion, connection, and milestones. From attending industry-leading conferences to growing our network and hosting our first training event, we’ve made significant strides in advancing our capabilities and strengthening our relationships with partners and clients alike. Here’s a look back at some of the highlights. Learn More
2024: A Year of Growth & Excellence for the Voxtelesys Support Team

2024: A Year of Growth & Excellence for the Voxtelesys Support Team

Support
Business Solutions
3CX
2024: A Year of Growth & Excellence for the Voxtelesys Support TeamAt Voxtelesys, we pride ourselves on delivering unmatched support to our customers. In 2024, we took bold steps to enhance our support team, ensuring that our clients receive the expertise and assistance they need when they need it. With a focus on growth, certification, and strategic restructuring, our team is now better equipped than ever to deliver exceptional service. Learn More
Navigating 10DLC Compliance with Voxtelesys: Everything You Need to Know

Navigating 10DLC Compliance with Voxtelesys: Everything You Need to Know

10DLC
Compliance
SMS
Navigating 10DLC Compliance with Voxtelesys: Everything You Need to KnowIn business messaging, ensuring compliance and maintaining high-quality customer communication is more critical than ever. One of the most significant developments in this space is 10DLC (10-digit Long Code) for SMS messaging, which enables businesses to send messages through local phone numbers. Voxtelesys is here to guide you through the process, ensuring your business adheres to all the necessary regulations and maximizes the benefits of 10DLC. Learn More

Popular Blogs

2024: A Year of Growth & Excellence for the Voxtelesys Support Team

2024: A Year of Growth & Excellence for the Voxtelesys Support Team

Support
Business Solutions
3CX
2024: A Year of Growth & Excellence for the Voxtelesys Support TeamAt Voxtelesys, we pride ourselves on delivering unmatched support to our customers. In 2024, we took bold steps to enhance our support team, ensuring that our clients receive the expertise and assistance they need when they need it. With a focus on growth, certification, and strategic restructuring, our team is now better equipped than ever to deliver exceptional service. Learn More
3CX Version 20

3CX Version 20

Call Center
SMB
PBX
3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX
911
Calling
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration3CX is leading the telecommunications industry with its new release, v20, which features an innovative integration of Dynamic E911. The main change in this update is that 3CX has decided to use geo-routing headers. This move simplifies the process and enhances the reliability and efficiency of emergency call routing. Learn More
Home / Learning Hub / Blogs / Working Parent: Covid-19 EraFAQs
Working Parent: Covid-19 Era
SMB
3CX
Remote Work

Shortly after this school year began, I received some troubling news. With a day’s notice, the school announced it would be switching from all in-person to a hybrid model. For working parents, this would require a great deal of flexibility. Fortunately, my employer was already set up for remote work with the Voxtelesys supported 3CX phone and communication system.

While I got busy helping my daughter transition, it dawned on me how lucky I was. Covid-19 has been devastating. Unemployment numbers skyrocketed overnight as businesses were forced to close. For working parents who remained employed, many scrambled to find childcare. What’s worse, this era was deemed the “new normal.”

Businesses that transitioned to remote work had substantial communication challenges. Playing phone tag and confusing video applications left customers, clients, and employees frustrated and less productive.



Solution: Voxtelesys Supported 3CX Communications


On-the-go office phone

With a simple 3CX app downloaded, my smartphone became my mobile desk-phone. My cell phone works like I am at the office, answering calls, transferring to colleagues, conferencing, checking voicemail, and SMS texting. There is no need to give out my cell number. Our business number is displayed on caller ID on outgoing calls, making callbacks easy (keeping my cell number private). I can see when a colleague is on the phone, available, or other (custom set) status. Voxtelesys’ support team is there to help when I have questions.


Computer screen-share

One of my favorite 3CX features is computer screen-share, which can be used in conjunction with audio and video. Screen-share is perfect for training or sharing when it is not possible to meet in person. Sessions can be recorded and played back later to review important details. I love the simplicity of using one application for phone calls, SMS texting, and screen-share. For those who use Teams, Voxtelesys integrates Microsoft Teams with 3CX.

For me, this setup is a lifesaver. I count myself fortunate working from home, with easy to use, reliable communications in place. Because of the 3CX system, I can support my daughter with distance learning and stay productive with work.

To learn more about Voxtelesys supported 3CX, Contact us today!


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