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Simplifying Regulatory Compliance and Reliability for Power Utilities with Voxtelesys' VAST Flow Builder

Simplifying Regulatory Compliance and Reliability for Power Utilities with Voxtelesys' VAST Flow Builder

Business Solutions
IT Integration
Call Center
Simplifying Regulatory Compliance and Reliability for Power Utilities with Voxtelesys' VAST Flow BuilderManaging customer interactions effectively is crucial for power utilities, especially in a highly regulated and reliability-focused environment. Clear and efficient communication is critical to complying with regulations and ensuring reliable service. Properly handling phone calls is a vital part of this process, and that's where the call flow builder from Voxtelesys comes into play. Learn More
VAST Flow Builder is Here: Unlock the Power of Workflow Automation

VAST Flow Builder is Here: Unlock the Power of Workflow Automation

IT Integration
Call Center
CCaaS
VAST Flow Builder is Here: Unlock the Power of Workflow AutomationIn the world of modern telecommunications, staying ahead means constantly innovating and optimizing how you manage customer interactions.We’re thrilled to announce that the VAST Flow Builder, a tool designed to take your workflow automation to the next level, will officially launch on September 16th. If you’ve been searching for a solution that rivals the capabilities of Twilio Studio but offers even greater flexibility, customization, and affordability, look no further. Learn More
Get Ready for VAST Flow Builder: Revolutionizing Workflow Automation

Get Ready for VAST Flow Builder: Revolutionizing Workflow Automation

Business Solutions
IT Integration
Call Center
Get Ready for VAST Flow Builder: Revolutionizing Workflow AutomationIn today’s fast-paced business environment, automating and optimizing workflows is critical to maintaining a competitive edge. We are excited to introduce the VAST Flow Builder. This tool will make your complex telecommunication processes more manageable. Learn More

Popular Blogs

3CX Version 20

3CX Version 20

Call Center
SMB
PBX
3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX
911
Calling
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration3CX is leading the telecommunications industry with its new release, v20, which features an innovative integration of Dynamic E911. The main change in this update is that 3CX has decided to use geo-routing headers. This move simplifies the process and enhances the reliability and efficiency of emergency call routing. Learn More
Host Your 3CX with Voxtelesys

Host Your 3CX with Voxtelesys

Business Solutions
Call Center
Hosted
Host Your 3CX with VoxtelesysEffective communication is the cornerstone of success in today's fast-paced business environment. As organizations strive to enhance their telecommunication infrastructure, 3CX emerges as a leading CCaaS solution, offering flexibility, scalability, and powerful features. Partnering with Voxtelesys, a renowned name in telecommunications, provides premium hosting and support for your 3CX setup, ensuring seamless, secure, and superior business communication. Why Choose 3CX? 3CX is an open-platform, software-based PBX system that delivers voice calls, video conferencing, live chat, and SMS. It's designed for businesses of all sizes, helping to reduce communication costs, improve customer experience, and boost productivity. The Voxtelesys Advantage offers unmatched reliability, optimized performance, enhanced security, scalable solutions, and expert support, ensuring your 3CX system effectively addresses voice communications' unique demands effectively. With Voxtelesys, transitioning to or upgrading your 3CX system is seamless, providing a robust, reliable, and efficient communication system that is essential in the digital age. Hosting your 3CX with Voxtelesys gives your business a competitive edge, transforming how your organization connects, collaborates, and thrives. Learn More
Home / Learning Hub / Blogs / Working Parent: Covid-19 EraFAQs
Working Parent: Covid-19 Era
SMB
3CX
Remote Work

Shortly after this school year began, I received some troubling news. With a day’s notice, the school announced it would be switching from all in-person to a hybrid model. For working parents, this would require a great deal of flexibility. Fortunately, my employer was already set up for remote work with the Voxtelesys supported 3CX phone and communication system.

While I got busy helping my daughter transition, it dawned on me how lucky I was. Covid-19 has been devastating. Unemployment numbers skyrocketed overnight as businesses were forced to close. For working parents who remained employed, many scrambled to find childcare. What’s worse, this era was deemed the “new normal.”

Businesses that transitioned to remote work had substantial communication challenges. Playing phone tag and confusing video applications left customers, clients, and employees frustrated and less productive.



Solution: Voxtelesys Supported 3CX Communications


On-the-go office phone

With a simple 3CX app downloaded, my smartphone became my mobile desk-phone. My cell phone works like I am at the office, answering calls, transferring to colleagues, conferencing, checking voicemail, and SMS texting. There is no need to give out my cell number. Our business number is displayed on caller ID on outgoing calls, making callbacks easy (keeping my cell number private). I can see when a colleague is on the phone, available, or other (custom set) status. Voxtelesys’ support team is there to help when I have questions.


Computer screen-share

One of my favorite 3CX features is computer screen-share, which can be used in conjunction with audio and video. Screen-share is perfect for training or sharing when it is not possible to meet in person. Sessions can be recorded and played back later to review important details. I love the simplicity of using one application for phone calls, SMS texting, and screen-share. For those who use Teams, Voxtelesys integrates Microsoft Teams with 3CX.

For me, this setup is a lifesaver. I count myself fortunate working from home, with easy to use, reliable communications in place. Because of the 3CX system, I can support my daughter with distance learning and stay productive with work.

To learn more about Voxtelesys supported 3CX, Contact us today!


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